Procesna analiza i metrika složenih organizacijskih procesa

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Procesna analiza i metrika složenih organizacijskih procesa

Bošković, Dražen

Građevinar (Zagreb), 05/2008, Volume: 60, Issue: 4.

Journal Article

Prikazan je model procesne analize i procesne metrike složenih organizacijskih procesa upravljanja građevnom ugovornom dokumentacijom. Model je primijenjen na četiri ispitna uzorka naručitelja javnih radova. Kvalitativni podaci prikupljeni anketiranjem pretvoreni su u kvantitativne modificiranom Likertovom skalom. Pokazano je da je organizacijska sposobnost na temeljnoj razini, s nedostatnom integriranosti i optimiziranosti procesa, bez naznaka konzistentne organizacijske nakane.

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