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Lim, Weng Marc; Ciasullo, Maria Vincenza; Douglas, Alexander; Kumar, Satish
Total quality management & business excellence, 03/2022, Volume: ahead-of-print, Issue: ahead-of-printJournal Article
Environmental social governance (ESG) and total quality management (TQM) are two relevant mechanisms that hold great promise for a progressive and sustainable world. Yet, their application and study have largely remained independent of one another, which may be due to the traditionally outward focus of ESG and inward focus of TQM. To address this gap, this article aims to shed light on the latest issues on ESG and TQM, and the ways in which they could be logically and seamlessly integrated, wherein ESG and TQM become both inward and outward in their focus. Using a novel multi-study meta-systematic review, this article makes a noteworthy contribution by consolidating the potential of integrating ESG and TQM, and thus, should be useful for stakeholders who wish to untangle the complexities of ESG and TQM, as well as the ways in which they could co-exist for a brighter future.
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