Using a sociotechnical framework to understand adaptations in health IT implementation

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Using a sociotechnical framework to understand adaptations in health IT implementation

Novak, Laurie Lovett; Holden, Richard J; Anders, Shilo H; Hong, Jennifer Y; Karsh, Ben-Tzion

International journal of medical informatics (Shannon, Ireland), 12/2013, Volume: 82, Issue: 12

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Highlights ► Health IT system designers and implementers may have frames of orientation regarding medical work that differ from the frames held by practitioners. ► Collisions in system frames and practitioner frames can result in adaptations by individuals and organizations. ► Adaptations are not universally negative, but instead sometimes result in productive changes to workflow, organizational policy and/or informatics tools.

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Novak, Laurie Lovett | Holden, Richard J | Anders, Shilo H | Hong, Jennifer Y | Karsh, Ben-Tzion

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