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Abrate, Graziano; Viglia, Giampaolo
Tourism management (1982), 08/2016, Volume: 55Journal Article
Dynamic pricing techniques allow using a number of variables in a tactical way compared to standard catalogue prices. This study merges in a conceptual model the relevance of the tactical and the strategic dimension of these variables, classified according to their tangible, reputational or contextual nature. To empirically validate the hypotheses, a database of 21.596 price observations was retrieved from booking.com. The study presents a hedonic price function, using the Shapley-Owen decomposition of the R-squared to elicit the importance of each group of factors. Further, a hierarchical cluster analysis measures the presence of heterogeneity across operators. The results show that online reputation is gaining importance over the traditional star rating. Despite the tangible variables remain of paramount importance, the findings suggest the relevant role of contextual variables in short-run price variations. The players operating in the tourism and hospitality industries should integrate these findings when designing pricing strategies. •The study proposes and empirically validates a dynamic pricing framework.•Three groups of factors are identified in their strategic and tactic dimensions.•The Shapley-Owen decomposition of R-squared is applied to price regression models.•Results allow measuring the relative weight of pricing determinants.•Contextual variables have a relevant role in short-run price variations.
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