Grocery shopping is a giant prize–accounting for around $800bn of spending a year in America. But it is also a notoriously tough business, with price-sensitive customers keeping a tight lid on ...margins. Add in online delivery and it often becomes unprofitable. Convincing customers to buy more of their groceries online is the holy grail for a digital-native company like Amazon, which is a newcomer to the business. But Amazon’s “technology first” approach hasn’t been enough to win over the market, or the customers who still see the value of shopping in-store. This leaves grocery stalwarts like Walmart with an opportunity–to expand online, while utilising their foothold in brick-and-mortar stores. With margins so tight, yet the lure of convenience strong, what is the future for online grocery shopping? On this week’s podcast, hosts Tom Lee-Devlin, Alice Fulwood, and Mike Bird examine how the grocery business is adapting to the digital age. Bill Aull, leader in the North America Retail and Consumer Practice at Mckinsey, explains how online grocery shopping has struggled to make a mark in the US. And author Jason Del Rey lays out what the battle between Amazon and Walmart tells us about the future direction of the industry. Sign up for our new weekly newsletter dissecting the big themes in markets, business and the economy at www.economist.com/moneytalks For full access to print, digital and audio editions, subscribe to The Economist at www.economist.com/podcastoffer Hosted on Acast. See acast.com/privacy for more information.
La quietud de la cuarentena, provocada por la situación de la pandemia a nivel mundial, me impulsa a dialogar por mail con los escritores cubanos Raúl Flores Iriarte (La Habana, 1977), Ahmel ...Echevarría Peré (La Habana, 1974) y Jorge Enrique Lage (La Habana, 1979) desde La Habana; mientras, la misma condición permite que converse por mail con Lizabel Mónica (La Habana, 1981) y por WhatsApp con Orlando Luis Pardo Lazo (La Habana, 1971), ambos desde Estados Unidos. El diálogo transcitadino y cibernético que establezco con todos ellos desde Argentina persigue indagar en la función de los talleres literarios que ofreció el narrador cubano Jorge Alberto Aguiar Díaz (en lo adelante, JAAD) en La Habana durante los años 1999-2004 y su importancia para nuclear a un grupo de escritores cubanos que luego (des)encontrarán cobijo en la etiqueta “Generación Año Cero”. Ante la ausencia de un texto que recoja el paso de algunos de estos narradores por los talleres literarios dictados por JAAD y debido a la importancia que esta travesía tuvo para la formación escritural de cada uno de ellos, pretendo que esta conversación adquiera una particular “utilidad” para quienes estudian, o están interesados en conocer, la formación de algunos nombres de “jóvenes” escritores que hoy integran el campo literario cubano. Han guiado este diálogo algunas preguntas relacionadas con los espacios físicos en lo que se desarrollaron los talleres, qué particularidades tuvieron, quiénes participaron en ellos y la resonancia que aquellos adquirieron en sus modos de pensar y hacer la literatura y lo literario.
Declining consumer footfall and diminishing sales in Indian metro cities have guided the expansion of malls in cities of central India. Shoppers of these cities are unfamiliar with the mall concept ...and have limited exposure of shopping values in the past. The present research focused on the influence of utilitarian and hedonic shopping values on satisfaction of mall shoppers of central India Bhopal by establishing a proposed research framework based on 288 responses from two shopping malls, using utilitarian and hedonic dimensions of shopping values. Confirmatory factor analysis and structural equation modeling (SEM) are used to analyze and validate the proposed research framework. The result supports the relationship between shopping values and customer satisfaction, where both the shopping values show positive significant influences on customer satisfaction. Therefore this research paper would help mall owners to focus on these shopping values effectively and efficiently while planning malls in central India for gaining competitive advantage, attracting new customer and hold their profitable customers by enhancing customer satisfaction with shopping values in the current retail scenario.
•Both the utilitarian and hedonic shopping values play an important role in the customer's life style, while shopping from mall.•Creating and delivering shopping values efficiently and effectively helps in producing satisfaction in mall shoppers..•Understanding of shopping values could be used as a reference for retailers to design the mall ambience attractively.•To satisfy the typical needs, retailers have to understand the shoppers' characteristic and attitude towards shopping values.
This paper explores the factors that influence individuals' decisions to jointly shop. Drawing from qualitative interviews and relevant theories, the researchers present a model of couple's ...likelihood of joint shopping. The model includes utilitarian motives (product purchase relevance and perceived financial risk), hedonic motives (expected shopping pleasure with one's partner), and a situational motive (time availability), along with two moderators (gender and relationship length). Online survey respondents answer questions relative to an experimental scenario involving the purchase of furniture or electronics. Results indicate that while all variables studied are influential, expected shopping pleasure and relevance of the purchase to both parties are the most influential aspects in the decision to shop together. Additionally, for males perceived financial risk has a stronger effect on their decision to jointly shop than it does for females.
This paper aims to investigate a possibility of the delivery shop service by a group of shopping goods oriented shop owners. The case is the delivery shop service by Yokamon-shotengai in a rapidly ...aging city of Omuta, Fukuoka prefecture.By analyzing the service, the study found out that a group of shopping goods oriented shops are able to continue the delivery even though they do not sell grocery and daily goods. To continue the service, the match between the service and the destination, securing profit of stores, and in-depth discussion on the service are necessary.
First, the purpose of this study is to examine the impact of situational variables, scarcity and serendipity, on online impulse buying (OIB) in Chinese social commerce (SC) environment. Second, the ...study further assesses the moderating role of five dimensions of hedonic shopping value. Data were gathered from 671 online shoppers who come from two metropolitan cities of China, Beijing, and Shanghai. Structure equation modeling utilized was generated by AMOS 23 version to test the study hypotheses. The results confirm that situational factors positively influence the online impulse buying among Chinese online shoppers in SC environment. Four dimensions of hedonic shopping value (social shopping, relaxation shopping, adventure shopping and idea shopping) positively moderate the relationship between serendipity and OIB; value shopping is insignificant with moderation effect. The finding is helpful to the online retailers and SC web developers by recommending them to take the scarcity and serendipity in their consideration. These factors have the potential to motivate the consumers to initiate the hedonic shopping aptitude to urge to buy impulsively. Unlike the previous work which remained unsuccessful in incorporating all factors into one study, this study has incorporated irrational and unplanned consumption along with rational and planned one in the same research.
This study integrates e-shopping quality, enjoyment, and trust into a technology acceptance model (TAM) to understand consumer acceptance of e-shopping. Online surveys with college students (n
=
298) ...were conducted. E-shopping quality for apparel products consists of four dimensions: web site design, customer service, privacy/security, and atmospheric/experiential. A structural equation model reveals that e-shopping quality determines perceptions of usefulness, trust, and enjoyment, which in turn influence consumers' attitudes toward e-shopping. Consumer perceptions of usefulness and attitude toward e-shopping influence intention to shop online, while perceived ease of use does not influence attitude toward e-shopping. Shopping enjoyment and trust play significant roles in consumers' adoption of e-shopping. This study provides important implications for e-tailers whose web site developers must keep in mind that customers are not only web users with trust/safety and information needs, but also shoppers with service and experiential needs.
Picture a familiar scene: long lines of shoppers waiting to check out at the grocery store, carts filled to the brim with the week's food. While many might wonder what is in each cart, Andrew Warnes ...implores us to consider the symbolism of the cart itself. In his inventive new book, Warnes examines how the everyday shopping cart is connected to a complex web of food production and consumption that has spread from the United States throughout the world. Today, shopping carts represent choice and autonomy for consumers, a recognizable American way of life that has become a global phenomenon. This succinct and and accessible book provides an excellent overview of consumerism and the globalization of American culture.
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