Digital Transformation encompasses major changes taking place in society, the economy and governments through the modernization of governance, management and use of digital technologies. In Brazil, ...where the Federal Government plays a leading role in the innovation agenda, it is also up to the states to develop scientific and technological development initiatives. To glimpse the rumors of this agenda for the next government cycle (2023-2026) at the subnational level, this article analyzed 1,343 proposals from 82 candidates for Economy Governor in the 2022 elections, 619 related to Digital Government, 363 with Digital and 361 for Citizenship Digital. All political parties presented proposals for the theme. "innovation", "technology", "digital", "transparency", "system" and "Digital Transformation" were the most frequent key terms in the proposals. Preliminary analyzes show a favorable environment, especially for the Digital Government theme, which presented the highest number of proposals (46.4%) from candidates for governor and (45.4%) from elected governors. The results point to paths for Digital Transformation and Innovation in the Brazilian states for the next four years, especially with the appropriation of such projects by elected governments and society in general.
The increasing use of Artificial Intelligence (AI) by the public sector could bring countless benefits to public administrations, but also encompasses many risks for society if not managed or ...controlled. In 2019, the European Commission, through the high-level expert group on AI, published guidelines for human-centered and trustworthy AI to help EU countries address these risks. By providing examples of national good practices linked to this topic, this short paper aims to explore how human-centric systems and a trustworthy approach to AI are fostered within Member States in the EU. To answer the research question, a case-study approach is selected. In particular, insights and good practices from Finland and Hungary are analysed. The study shows how a successful national story can be the result of a strong commitment to align with European initiatives and policies. In addition, this paper offers insights on the importance of developing interoperable AI solutions.
Currently, in Russia, as in other countries, various projects in the sphere of digital government are being considered and implemented. Assessing the prospects for further way on improving the ...quality and efficiency of providing public digital services, the concept of the citizen's digital profile is consistently mentioned as a universal tool that will allow a citizen to effectively manage personal data or records accumulated in the public sector and exchange them with the state, organizations and other individuals. A key element of such a digital profile should be a digital consent system designed to transfer data from state registers to other persons in order to receive services from them. Thus, a kind of digital trust environment should be formed between the participants of digital interaction. The digital profile in terms of its infrastructure will have to be based on existing IT solutions such as the Russian National portal of public services and the National unified identification and authentication system. The suggested study proposes to evaluate and analyze the legal aspects of the citizen's digital profile project proposed by the Ministry of Digital Development, Communications and Mass Media of the Russia in the context of compliance with current legislation and practice, as well as international practice of implementing similar solutions and projects.
This paper studies the Big Data ecosystem and regulatory approaches for the technological issues used in Kazakhstan. Key points are considered in terms of the importance and necessity of managing ...data at various levels for decision-making and facilitating their introduction into economic circulation, including an analysis of international approaches and cases in the use of data by authorities and organizations. The main aim of this paper is to make analysis and prepare model for improving policies for the development of Big Data policies included analytics at national level.
The future of government as we know it is being shaped by the quickly-advancing progression of information and communication technology (ICT) eGovernment systems. eGov presents major challenges and ...advantages for policy makers and the public alike.
New technologies make it feasible and, in many cases, practical for individuals, groups, and organizations to collaborate in the development of joint information systems. Users find collaborative ...information systems attractive because they make it possible to find information from diverse sources easily and efficiently. Such systems also make good sense for information providers because they can attract and serve a larger audience than a solitary effort might otherwise command, making it possible to pool resources to achieve certain economies of scale and technology expense. Conceived as both a digital government project and a community information system, Connected Kids helped bridge one city's digital divide by providing new information technologies to youth organizations.
To provide better services to citizens is an essential goal of digital government. People believe that online services will be more convenient to citizens because they can reduce the costs by ...avoiding visits to agency physical offices. There are few researches working on the situation that whether this cost reduction actually comes true or not for citizens. In this poster we argue that it is necessary to evaluate the quality of online services because of the huge investments in building the necessary platforms. To understand the cost for citizen to access government services of the provinces in China, this study reviews the eight most common services offered by all 31 provincial government websites in three consecutive years (2018-2020). The costs are calculated using two factors; the first is the number of visits to physical offices needed and the second is the level of government providing the service, which represents the distance a person needs to travel. Thus, the total cost for citizens in this case is related to how many times they have to visit physical offices and how far away those offices are. This approach allows to have an estimate of the cost for each online service in each of the 31 provincial governments.
E-governance affects every citizen. New information and communication technologies (ICTs) have made public services easier to access and information easier to obtain; fines and taxes can be processed ...more rapidly and votes can be counted faster. Channeling the potential of ICTs in the public sector has affected how states, and governments at all levels, do business. It will inevitably shape how they will continue to change in the future.This book has grown out of an executive training program, leading to an Executive Master's degree in e-governance, from Switzerland's École Polytechnique Fédérale de Lausanne (EPFL). Participants in this Master's program came from all over the world; from government, the private sector and non-governmental organizations. They were all interested in electronic governance and motivated by the desire to learn from the numerous and varied e-governance experiences worldwide. The 12 chapters have been written by 10 participants, one manager and one professor involved in the program. The book is divided into four sections: e-governance visions; local e-governance; transversal e-governance issues and the future of e-governance.E-governance has already led to many significant changes in the way society operates, and this book provides some insight into how this has been achieved, as well as taking a look at the further developments which may happen in the future.
The objectives of this paper are to unveil the factors that slow down the adoption of e-Government by Thai officials in small-sized local governments and then to propose a model for e-Government ...adoption. To address this problem, a qualitative exploratory research approach was employed to identify the difficulties and obstacles that have been experienced by government officials in small-sized local governments in Thailand. The results indicate that the three key barriers to adoption are: 1) failure to realize the purpose for the existence of the organization of local government, 2) lack of awareness of how digital technology will significantly increase the value of the work assigned to them, and 3) lack of knowledge about the existing electronic service (e-service) or digital technology and how these will increase the productivity of the assigned tasks. The model proposed in this paper to improve the adoption rate is based on understanding and recognizing the organization's culture, revitalization of business processes, and identifying technology tools and the competitive advantage to be gained from the adoption of e-Government.
