Purpose
The purpose of this paper is to systematically review knowledge hiding (KH) behavior in higher education institutions (HEIs). KH is regarded as an unethical and antisocial behavior by many ...scholars, which should not be prevalent in HEIs.
Design/methodology/approach
A two-phase analysis through quantitative scientometric analysis and qualitative systematic literature review method through the preferred reporting items for systematic reviews and meta-analyses (PRISMA) model was applied. In phase 1,174 articles were analyzed using the VOSviewer through co-word and co-citation analyses. In Phase 2, 20 related studies on KH in HEIs were qualitatively analyzed on the fundamental concept of KH. The main themes were determined based on current research findings, through the identification of relevant gaps in the context of higher education.
Findings
In Phase 1, co-word and co-citation analyses resulted in six and three clusters, respectively. Subsequently, in Phase 2, five themes were discovered: terminology of KH, scale of KH, cultural and geographical context, KH among academics and students and relevant theories. Further, discussion on the institutional factors of individuals, organizations, technology and culture is presented.
Practical implications
This review lays out a practical guide to facilitate HEIs in managing KH behavior among academics, employees, and students. Strategies can be planned and implemented to foster and inculcate knowledge sharing behavior to circulate knowledge while at the same time diminishing KH behavior in HEIs.
Originality/value
To the best of the author’s knowledge, this study is the first to review KH behavior in the context of HEIs through quantitative and qualitative analysis.
The article characterizes the factors that cause new challenges for higher education institutions. It is substantiated that in the conditions of intense competition, the best opportunities for ...further development will be given to the higher education institutions, which will improve their attractiveness to applicants and on this basis will provide the necessary amount of student recruitment. Branding is an effective instrument for forming the attractiveness of a higher education institution. The results of the carried out analysis of the national branding practice indicate that the brand of most higher education institutions is formed under the influence of the history of their development and traditions, industry affiliation and poorly reflects the conceptual features of educational products and the conception of training specialists. In order to adapt to the new challenges, higher education institutions need to implement rebranding to increase their recognition and to stand out against competitors. To do this, a structural and logical scheme of the stages of the rebranding process is proposed, also a methodical approach is developed, expressed in the point-scoring assessment of components of the brand, and the instrumentarium of decision-making for each of them. As a result of successful rebranding, the image of the higher education institution and its attractiveness for applicants will improve, which will increase its competitive advantages, allowing to solve the complex problems associated with increasing the number of students.
This research delves into the integration of hybrid learning amidst digital disruption, targeting the reduction of learning gaps within PTKI (Islamic Higher Education Institutions) context. Utilizing ...a blend of quantitative analysis of student data and qualitative methods including interviews, surveys, and observations across three PTKIs in South Sumatra, Indonesia, the study evaluates the effectiveness of hybrid learning in mitigating learning loss. Results highlight that the combination of virtual and traditional classroom elements through hybrid learning significantly narrows learning deficits, enhances student involvement, and fosters better academic outcomes. These findings serve as a valuable contribution to understanding hybrid learning practices specifically within PTKI settings, shedding light on its potential in addressing educational challenges amid digital advancements.
Chatbot implementation for assisting customers as a virtual agent can be seen as a tool in helping an organisation to serve better customer service. Malaysia is among the countries forging ahead with ...the Fourth Industrial Revolution. One of the core technologies mentioned is adopting artificial intelligence tools such as chatbots. In the last few years, there has been a growing interest in AI-based chatbot adoption in the non-HEI context. However, most higher-education institutions (HEIs) are reported not ready to adopt AI-based chatbots as one of the solutions for virtual student services support. The research of chatbot adoption in the HEI context is still new and is a less explored and examined topic in the information systems domain. Moreover, most of the existing research regarding chatbot adoption in the HEI context focuses more on the benefit of chatbot usage and is not specialised in a student services solution perspective. Furthermore, most of the studies were not guided by the information systems (IS) theories. Therefore, this study aims to identify factors that influence the effectiveness of chatbot adoption in the HEI context by adapting the UTAUT2 model as the IS theory reference. A survey method was applied using the purposive sampling technique. For 3 months, data were collected online from 302 users of Malaysia’s HEI postgraduate students from various public and private universities. A two-stage analytical procedure (SEM-ANN) was used to validate the research model and assess the presented research hypotheses. This research reveals that perceived trust is influenced by interactivity, design, and ethics. Meanwhile, behavioural intention is influenced by perceived trust, performance expectancy, and habit towards the use of chatbot applications in the HEI context. Lastly, the findings of this study can be helpful to the HEI student services unit and can be a guide towards productivity and marketing strategy in serving the students better.
This research investigates blockchain technology, focusing on the influence of motivation on collaborative work, which positively influences learning performance in Higher Education Institutions ...(HEI). In addition, blockchain technology is correlated with decentralisation, security and integrity, and anonymity and encryption. It can also be perceived as a consensus mechanism, rewarding students, professors, and universities as a smart contract. Therefore, this technology has been used to improve higher education. It also allows less informed people to interact with better-informed peers and mentors. Finally, this study aims to enhance the current state of blockchain applications comprehension. The methodology used for this research includes document analysis, literature review, content analysis (blockchain platforms), the case study method, and the survey method. In statistical considerations, aiming to evaluate indicators, this research presents the Composite Reliability Analysis, Cronbach Alpha Coefficients, and the Bootstrapping method (Variance Inflation Factor). All these analyses aimed to present a designed research model. This exploratory research gathered data from 150 students at 3 universities in Serbia, Romania, and Portugal. As demonstrated, using student motivation has a significant and positive impact on the quality of student collaborative work. Student collaborative work also correlates with students’ higher level of engagement in the educational process, and the more engaged students are, the better their learning outcomes will be. As a result, in higher education, student involvement boosted learning outcomes. Researchers found that motivation, teamwork, and student involvement were important factors in improving student learning outcomes, as were blockchain-based tools. The results from the quantitative analysis indicate that Collaborative work, Motivation, Engagement, MOOCs, AR, VR, Gamification, and Online class were associated with learning performance.
This paper examines the effect of brand attachment and its antecedents on commitment, satisfaction, trust, and brand equity in the context of higher education institutions. The findings from an ...online survey with students and recent graduates (n=605) in the United States indicate that brand meaning is the main antecedent of brand attachment strength that affects satisfaction, trust, and commitment as well as brand equity. The effect of the brand attachment antecedents on satisfaction is stronger for current students whereas the effect of brand attachment antecedents on commitment is stronger for recent graduates. The effect of attachment strength on brand equity is also stronger for recent graduates. The paper also highlights practical implications for higher education managers and policy makers.
During the last two decades, many higher education institutions have become involved in embedding sustainable development into their academic systems. The research for this paper was built upon ...discussions on declarations, charters, and other initiatives designed to commit their institutions to education for sustainable development. It analyses if such commitment leads to more sustainable development implementation within the academic institution. The research was performed using a survey, based upon a literature review of 60 peer-reviewed papers. The survey was divided into eight categories: background; institutional framework; campus operations; education; research; outreach and collaboration; on-campus experiences; and assessment and reporting. The survey was answered by 84 respondents from 70 institutions, worldwide. The responses were analysed via descriptive analysis, grounded theory, and inferential statistics. The results revealed that there were many examples of sustainable development implementation throughout the system; however, generally the efforts tended to be compartmentalised. The analyses also highlighted strong linkages between the institution's commitment to sustainability, implementation, and signing a declaration, charter, or initiative. The findings suggested that academic leadership's commitment was a leading cause for signing a declaration, charter, or initiative, and implementing sustainable development. The research team provided recommendations for higher educational leaders, including acknowledge that the higher education institution system is comprised of several inter-related elements; commit to sustainability by integrating it into policies and strategies; show the commitment by signing a declaration, charter, or initiative; establish short-, medium-, and long-term plans for its institutionalisation; and ensure that sustainable development is implemented throughout the system.
•A literature review was done to explore SD implementation in HEIs.•A survey was developed to explore SD commitment and implementation in practice.•The survey was answered by respondents from 70 HEIs.•The results showed strong links between SD commitment and implementation.•Most SD efforts were not holistically integrated throughout the HEI system.
The purpose of the article: The article clarifies and justifies the mission of a modern regional university, which focuses on the activities of a university on the development of human capital in the ...region.Materials and methods: Based on the data of scientific literature, strategic documents of the state, materials of regional statistics, surveys of respondents, the strategic direction of the formation of a regional university is justified - orientation of its mission, research and educational activities on the development of human capital. A range of directions for improving the functioning of a regional university has been proposed and justified in order to bring the content of its activities in line with the regional focus and the new mission.Results of the research: Regional universities are presented in the article as high-tech educational organizations of higher education, the vector of strategic development of which should be focused on maximum integration into the economy and social sphere of the regions. Structural components of human capital are proposed - education capital, health capital, labor, cultural and moral capital, intellectual capital, entrepreneurial capital, social capital, cyclically interacting with each other in the process of personal and professional development of a teacher.
Applications: This research can be used for universities, teachers, and students.
Novelty/Originality: In this research, the model of The mission of the regional university and its focus on the development of human capital in the region is presented in a comprehensive and complete manner.
In response to the emerging and ever solution to the COVID-19 outbreak. This study proposes a theoretical framework based on literature and model to determined E-learning portal success. The study ...compared males and females to E-learning portal usage. The study objective is to check the difference between male and female E-learning portals’ accessibility among the students’ perspective. The study included service quality, system quality, information quality, user satisfaction, system use, and E-learning portal success. The empirical data of 280 students participated from the different universities of Malaysia through google surveys analyzed using the Partial Least Squares Structural Equation Modelling. The study further divided the full model into two domains, which are female and male. In the male model, information quality and system quality have direct relationships with user satisfaction. Information quality also supported the relationship with system use. At the same time, there is a positive relationship between user satisfaction and E-learning portals. Likewise, in the female model, E-service quality and Information quality both are supported by system use and user satisfaction. Similarly, system quality has a positive relationship with user satisfaction, and user satisfaction has a positive relationship with E-learning portals. The study will be further helpful for the Malaysian universities policy-makers such as top management, ministry of higher education, Malaysian universities union in designing the policies and programs on E-learning Portal Success in the country. The findings of the study reveal that males and females have a different level of in terms of usage of towards E-learning portals in Malaysian Universities.
PDF
