Este artigo objetiva verificar a influência das características do gestor no orçamento de capital de empresas hoteleiras de Florianópolis/SC. Propõe-se que o efeito das características do gestor no ...desempenho dos hotéis é indireto por meio de variáveis mediadoras da utilização de práticas de orçamento de capital sofistificadas e não sofisticadas. Utilizou-se o método Partial Least Square para analisar as relações. Os resultados mostram que gestores mais velhos e com mais tempo no cargo tendem a utilizar menos práticas sofisticadas de orçamento de capital. Não foi confirmada a influência positiva do uso de práticas sofisticadas de investimentos no desempenho não financeiro.
In terms of global competition, which is characterized by constant improvement of existing and the emergence of new tourist destination, tourism is nowdays one of the initiators in development of the ...national economy. It is important to point out that the relation of tourists toward travelling changed with greater differentiation and the emergence of new market niches. The reason for this relationship lies in the fact that tourists, due to the greater application of information and communication technologies (ICT), have become very well informed about the tourist destinations they visit, their cultural and other facilities, as well as hotels and the services they offer. In order to meet the demands of their customers, hotel companies have to follow market trends and implement new management concepts into their business practices. Hotel companies today take into account not only their customers, but also the society in which they operate. The issue of sustainable development has become the sphere of interest for hotel companies, and they are paying a lot of attention to the following areas: environmental protection, waste management, application of clean technologies and the alike. The ICT applications have a significant role in hotel industries operations since they accelerate communication with customers and also reduce operating costs through the use of different software solutions for accommodation bookings. Nowdays, customers demand quick information and the use of the internet in hotels allows this service.
El artículo busca identificar el proceso de Toma de Decisiones, TD, en las empresas hoteleras afiliadas a la Asociación Hotelera y Turística de Colombia, Cotelco, Capítulo Boyacá. Se establecieron ...las características, el proceso y las herramientas usadas en la TD, resaltándose que se trata de un proceso en el que, entre varias alternativas, se elige una que pueda orientar los cursos de acción y resolver un problema actual o potencial. La investigación es de tipo exploratorio y descriptivo y partió de la revisión bibliográfica; luego, se aplicó una encuesta estructurada a 54 de 59 gerentes como población objeto de estudio. Los resultados indican que las empresas estudiadas corresponden en un 70,9% a microempresas, donde los gerentes desarrollan un proceso estructurado en la TD, con la tendencia a aplicar algunas acciones al uso de herramientas gerenciales en gestión de calidad y servicio al cliente.
Manager’s individual ethical behavior has long been associated with personal values. This study examines the relationship between personal values based on the Schwartz theory of personal values and ...ethical behavior, presenting the results of empirical research on personal value systems and ethical/unethical behavior of the top management in the large hotel companies in Croatia. It was found that personal values in personal value systems of universalism, benevolence, tradition, conformism, security and independence are positively and significantly correlated with ethical behavior, whereas universal values in personal value systems of power, achievement, hedonism and incentive are negatively and significantly correlated with ethical behavior.
Profitability analysis of hotel companies in the Republic of Serbia Mitrović, Aleksandra; Knežević, Snežana; Milašinović, Marko
Menadžment u Hotelijerstvu i Turizmu = Hotel and Tourism Management,
2021, 2021-00-00, 20210101, 2021-01-01, Letnik:
9, Številka:
1
Journal Article, Book Review
Recenzirano
Odprti dostop
The purpose of the research is to examine the level and trends of profitability ratios of hotel companies operating in the Republic of Serbia in the period from 2016 to 2019. The research was ...conducted on a sample of 100 hotel companies, where profitability was measured by the operating profit rate, the net profit rate, the rate of return on total assets and the rate of return on equity. The results of the research show that the values of the used profitability indicators have increased in 2017 compared to 2016, but decreased in 2018 and 2019. Statistical analysis found that changes in the operating profit rate and net profit rate during the observed four-year period were not statistically significant, while the decline in the value of the rate of return on total assets in 2018 compared to 2017 and the decline in the rate of return on equity in 2018 compared to 2017 and in 2019 compared to 2018 was statistically significant. The results of the research can be important for (1) the management of a company, (2) its owners, because they enable gaining an insight into the level of profitability of entrusted companies, i.e. the companies that are in the ownership, and (3) investors and creators of tourism development policy.
Monitoring the financial health of a company to prevent bankruptcy is not only a matter of interest to owners, management and creditors as previously thought, but also a subject of interest to the ...wider community due to the consequences that bankruptcy may cause. There are numerous models for predicting bankruptcy, but one of the most commonly used is Altman's Z-score model. Over time, the model has been modified so that from its initial form that was intended solely for one enterprise model, today we have a model that can be applied to manufacturing, service, public and private enterprises, as well as to businesses operating in developing markets. The paper uses Altman's Z-score model for companies operating in developing markets to assess the financial health, that is, the possibility of bankruptcy in a sample of 7 hotel companies listed on the Belgrade Stock Exchange.
Contemporary approaches to the management of the company are focused on achieving long-term success of the company in its complex and changing environment. Company as part of the wider environment, ...must adapt to the changing environment in order to survive, growing and developing. The task of strategic management is to enable the enterprise in the tourism industry to rationally and promptly react to changes in the environment in which it carries out its business and general activity. The aim of this paper is to determine whether and to what extent the process of the strategic management is being implemented in hotels in Vojvodina(that are changed ownership structure) and what is their response to the competitive pressures and opportunities, and demands and needs of consumers Strategic positioning in order to achieve sustainable competitive advantage through product differentiation and segmentation of demand is imperative for success of hotel companies in Vojvodina.
Internationalization has been a major expansion strategy for many US corporations including hotel companies. Some researchers argue that internationalization adds value to firms while others hold an ...opposite perspective. This study examines impacts of general internationalization of US multinational hotel companies (MNHCs) on firm value, estimated by Tobin's
Q. Second, the study examines differences between internationalization of US MNHCs in different regions, that is, Asia and Europe. Lastly, the study tests a curvilinear relationship between internationalization and firm value.
Financial statements are one of the key sources of information for stakeholders of companies. Therefore, financial reporting aims at presenting an objective and transparent state of an enterprise. In ...order to protect the interests of all stakeholders of companies, whether external or internal, the role of financial accountants is very important, which is related to the detection of fraudulent activities in the financial statements. Forensic accountants with the knowledge they possess in the field of accounting, auditing, management and other skills, have the ability to clearly understand the irregularities and injustices that occur within the company. Fraudulent actions are most often a case of using an enterprise management strategy to gain benefits to the interests of other marketers that surround it. The aim of the paper is to show the significance of the role of a financial accountant in detecting fraudulent actions in the financial statements. The subject of this paper is to investigate the possibility of fraudulent actions and to look into the specific role forensic accountants have in this process.
Purpose
– This paper aims to investigate the determinants of dynamic efficiency in the Spanish hotel industry. The study also aims to introduce a large number of variables potentially related to ...efficiency and performance measurement. In particular, it seeks to explore the association between efficiency scores and firm-specific factors (variables related to market conditions, business factors, audit variables, organisational forms and subsidiary variables).
Design/methodology/approach
– In this study, the data envelopment analysis (DEA) double-frontier approach is used according to firm size in conjunction with non-parametric tests (Mann–Whitney U and Kruskal–Wallis tests), a dynamic Tobit regression model and a bootstrapping procedure. The tests are performed using 1,805 hotels from the years 2002 to 2011. This allows the authors to overcome several of the major limitations of previous papers, namely, the low number of observations, the static or cross-sectional analysis referring to a single period and the use of conventional DEA models, among others.
Findings
– The results show significant differences in dynamic efficiency among Spanish hotel companies. In addition, the evidence suggests the levels of efficiency are related to the hotel's location, the hotel's size, internationalisation, the first source of the hotel's activity, audit service and management variables.
Research limitations/implications
– One limitation of the study is related to the input and output variables specified in the DEA model. The selection of inputs and outputs was based on data availability and the previous literature on hotel efficiency, but the results might change if the hotel sample and the selected input and output variables were changed. Another limitation is the availability of data on ownership structure and subsidiary variables for very small businesses.
Originality/value
– The paper contributes to the tourism literature by offering new insights into hotel performance: dynamic efficiency evaluation and its main determinants. The paper presents strategic market implications for hoteliers, government decision-makers and destination management organisations.