Healthcare workers (HCWs) are often exposed to mistreatment by patients, which has negative effects on both staff and institutions. To take appropriate action to help HCWs in this context, ...patient-related social stressors (PSS) should be explored. The purpose of the research was to identify the most pronounced patient behaviour contributing to the social stress (SS) of HCWs, and compare PSS between different HCWs and different types of healthcare institutions.
750 HCWs from Slovenian public health centres and hospitals participated in the online survey. Although the non-probability sampling was used, the sample was representative according to gender and HCW type (doctors, nurses and other HCWs).
The results show that the most pronounced patient behaviour contributing to the SS of HCWs are attitudes and behaviour of patients that are challenging in terms of what is - from the HCWs' point of view - considered as acceptable and reasonable (disproportionate patient expectations), and unpleasant, humourless, and hostile patients. HCWs in primary institutions meet less verbally aggressive and unpleasant patients than in tertiary ones. Although among all HCWs less educated ones are more exposed to inappropriate behaviour, doctors are those HCWs who experience more inappropriate behaviour.
Managers should enable HCWs to get comprehensive patient service training, oriented towards improving relationship management and patient-HCW relationships.
Aims and Scope Patients are more empowered to shape their own health care today than ever before. Health information technologies are creating new opportunities for patients and families to ...participate actively in their care, manage their medical problems and improve communication with their healthcare providers. Moreover, health information technologies are enabling healthcare providers to partner with their patients in a bold effort to optimize quality of care, improve health outcomes and transform the healthcare system on the macro- level. In this book, leading figures discuss the existing needs, challenges and opportunities for improving patient engagement and empowerment through health information technology, mapping out what has been accomplished and what work remains to truly transform the care we deliver and engage patients in their care. Policymakers, healthcare providers and administrators, consultants and industry managers, researchers and students and, not least, patients and their family members should all find value in this book. "In the exciting period that lies just ahead, more will be needed than simply connecting patients to clinicians, and clinicians to each other. The health care systems that will be most effective in meeting patients' needs will be those that can actually design their 'human wares' around that purpose. This book provides deep insight into how information technology can and will support that redesign." Thomas H. Lee, MD, MSc, Chief Medical Officer, Press Ganey Associates; Professor of Medicine, Harvard Medical School and Professor of Health Policy and Management, Harvard School of Public Health The Editors: Drs. Maria Adela Grando, Ronen Rozenblum and David W. Bates are widely recognized professors, researchers and experts in the domain of health information technology, patient engagement and empowerment. Their research, lectures and contributions in these domains have been recognized nationally and internationally. Dr. Grando is affiliated with Arizona State University and the Mayo Clinic, and Drs. Rozenblum and Bates are affiliated with Brigham and Women's Hospital and Harvard University.
Counseling the Communicatively Disabled and Their Families: A Manual for Clinicians, Second Edition, written by George H. Shames, emphasizes the development of specific interviewing and counseling ...skills for speech-language pathologists and audiologists, which is a requirement of ASHA's clinical certification standards.The book offers a clear, basic definition of counseling, then builds a picture of the multidimensional role of counseling in speech-language pathology and audiology using anecdotal references to clinical cases.Among the changes in the Second Edition, Dr. Shames, a licensed speech-language pathologist as well as a licensed clinical psychologist, has expanded the theoretical overviews that ground the "learning by doing" skill development feature of this updated edition.Practicing clinicians and students in communication disorders programs, in addition to social workers and clinical psychologists, will find this book invaluable to their training as focused, helpful evaluators and counselors of the communicatively disabled. It will also apply to training in other contexts and circumstances wherein counseling is appropriate.
Provider: Czech digital library/Česká digitální knihovna - Institution: National Medical Library/Národní lékařská knihovna - Data provided by Europeana Collections- Gabriela Benešová, Boris Skalka- ...All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
Provider: - Institution: - Data provided by Europeana Collections- Original language summary:
Rozhovory s odborníky i mladými lidmi na téma nové zdravotní hrozby 80. let.- Extended description:
...Rozhovory s mladými lidmi o jejich sexuálních zkušenostech i nebezpečí AIDS. Výpověď mladého muže, který je nakažen virem HIV. Rozhovory s odborníky o současném stavu nakažených lidí u nás, o prevenci proti rozšíření této nemoci. Jak se má chovat nakažený virem HIV, aby nenakazil někoho dalšího ve svém okolí. Možné způsoby přenosu této nákazy a naopak vyvrácením zbytečných obav z této choroby. Testy dárců krve, které vylučují možnou nákazu při léčbě. Důležitost sexuální výchovy jako prevence proti dalšímu šíření této nemoci. Jsou nyní mladí lidé opatrnější v sexuálním styku? Je nutné trestně stíhat člověka, pokud nakazí někoho jiného? Jak žít společně s lidmi, kteří jsou už nakaženi?
Interviews with young people about their sexual experience as well as the risk of AIDS. A story of a young man who is infected by HIV virus. Interviews with experts about the current state of infected people in our country, to prevent extension of the disease. How an infected person with HIV should behave not to infect someone else in his neighbourhood. Possible modes of transmission of the disease and, vice versa, a refutation of unnecessary fears of the disease. Tests of blood donors, which exclude possible infection during treatment. The importance of sex education as a precaution of further spread of the disease. Are young people today more cautious in sexual intercourse? Is it necessary to prosecute a person in case he infects someone else? How to live together with people who are already infected?- Information:- Interviews with experts and young people on new health threat of the eighties.- All metadata published by Europeana are available free of restriction under the Creative Commons CC0 1.0 Universal Public Domain Dedication. However, Europeana requests that you actively acknowledge and give attribution to all metadata sources including Europeana
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