The unexpected emergence of the viral disease COVID-19 has caused many changes in all areas of life. People suffered from the fear of contracting the disease, which resulted in the decrease in the ...use of public passenger transport services. People’s uncertainty and frequently changing measures with a lack of information caused a shift of passengers from public passenger transport to individual transport. The analysis identified important criteria that passengers considered very important during the COVID-19 pandemic in relation to public transport. If these criteria are not met, passengers will not be willing to use public passenger transport and the use of individual transport will continue to grow. To ensure passenger satisfaction, new innovative software solutions have been analysed and then implemented into one specific solution. The proposed solution can meet the requirements of passengers, facilitate their travel using public passenger transport and provide them with regular information related to viral illnesses and important information and will ensure their satisfaction.
Problem. The article presents a view on solving the problem of the management formation measures to improve the quality of public transport services through the feasibility justification of ...implementing priority movement of urban public passenger transport in relation to the assessment of passengers' perception of the actual travel time along the route. Goal. The purpose of the work is to establish a characteristic relationship between the traffic parameters of route vehicles in the conditions of the priority of urban public passenger transport and time indicators of the quality assessment of passenger transport services. Method. The methodological basis for establishing a connection between traffic parameters in terms of the priority of urban public passenger transport and time indicators for evaluating the quality of transport service is a set of developed analytical models that describe the process of formation of passenger exchange at stopping points and time parameters of vehicle movement. Results. On the basis of the functional connection for the selected structure of the research object, it was established that the implementation of the urban public passenger transport priority with the organization of traffic on special lanes and unhindered passage of regulated intersections plays a significant role in improving the quality of passenger transport services. Originality. The assessment of the quality of transport service is based on establishing the level of compliance of each passenger's actual travel time with the previously planned. The use of travel time as a primary evaluation indicator is due to its leading role in the formation of quality criteria and the presence of influence on the parameters that determine the level of transport supply on the route. Practical meaning. The distribution of passengers at stops on route No. 24 «micro-district 602 – Akademika Pavlova subway st.» (Kharkiv, Ukraine) was obtained during modeling between the levels of perception of the quality of transport service showed that for everyday conditions, 8.9% and 27.8% of passengers (36.7% in total) receive a high-quality and suitable assessment, for traffic priority by sections – 32.3% and 64% (96.3% in total), when organizing priority passage at the intersection – 57.5% and 40.4% (97.9% in total). The obtained results indicate the expediency of implementing priority traffic from the standpoint of assessing the level of improvement in the quality of passenger service.
In today’s rapidly changing business environment, it is important for a company to succeed. This applies to companies that produce goods as well as to those that provide services, and public ...transport is not different. Nowadays, people prefer individual transport. In the Slovak Republic, individual transport is perceived as an expression of personal prestige and freedom. On the other hand, however, it places a heavy burden on road infrastructure and has a great impact on the environment. In this paper, the authors aim to present the information obtained through a questionnaire survey focused on customer satisfaction and preferences in public mass transport in the context of the COVID-19 pandemic. As part of the statistical evaluation, the interdependence of two quantitative variables (ownership of a passenger car versus the purpose of the public mass transport customer’s trip) will be observed. Based on the research results, customer requirements and preferences were summarized and can be used by management of companies as a valuable basis for managerial decision-making and communication towards customers.
This article presents a proposal for the reduction of greenhouse gas emissions from public passenger transport using geographic information systems and spatial statistical analysis considering ...one-route demand through the creation of an alternative scenario to the actual one by stablishing bus stops according to its associated demand.
Headway variability has a negative impact on the public transport passengers’ perception of service quality. However, most of the existing methods aimed at improving the headway regularity operate in ...real time and require precise vehicle location data, making it difficult to implement them in practice. On the other hand, planning-level methods can be used to increase the resilience of public passenger transport (PPT) to the accumulation of headway disturbances. As this is typically done from the operator’s perspective, the passengers’ perspective tends to be overlooked, motivating the current work. In this article, an optimisation procedure for evaluating the viability of diametrical line splitting in terms of passenger travel time and headway regularity is proposed. The aim is to increase the robustness/resistance of the PPT system to the propagation of headway disturbances without reducing the service quality. The developed optimisation procedure was validated by applying it to real data pertaining to an urban PPT line. The results show that there is a positive correlation between the transport demand and the effects of the optimisation procedure, whereby an increase in the primary headway disturbance increases the sensitivity of the optimisation procedure to the transport demand.
A prerequisite for realizing the demand for public passenger transport is the existence of its potential which represents the population of a city, region or state. The number of inhabitants has a ...direct impact on the demand for transport. The paper deals with examining the relationship and dependence between the population demographic development and the demand for public passenger transport. Not only in Slovakia but also in Europe and in the world, the main problem is the ageing population. The changing age structure of the population changes requirements, demands and habits of transported population groups. A gradual increase in the holders of cards of a person with severe disability or a person with severe disability with accompaniment can be observed in Slovakia in recent years. This group of the population has also a very strong impact on the demand for public passenger transport. The dependence between individual variables is examined in the conditions of the Ţilina self-governing region.
Transport, as an object of research and design, is directly influenced by other functional components of the territory, it is caused by them, but at the same time it determines them in terms of ...limitations and development. A comprehensive approach to the design of transport systems involves a wide range of analytical and synthetic activities. Transport and territory are interrelated, while transport is one of the main factors defining the functionality of territorial structures. The development of transport systems brings greater availability of work, services, and leisure activities. The transport solution in the territory must be directed towards the adequate satisfaction of the transport needs, which are characterized by the intensity of the transport relations in the territory, depending on the time and quality of the relocation. The article presents a methodology for the design of regional public passenger transport lines, in accordance with the principles of sustainable mobility, supporting the competitiveness of public passenger transport and the efficient use of resources. The proposed methodology presupposes an already completed and processed analytical phase of the transport planning process and includes the impact of public passenger transport on the external environment. The methodology is applicable under the conditions of designing a completely new transport service system, as well as in the process of reorganizing existing transport systems, including rail and bus transport.
The structure of unclear production model of steady development of urban public passenger transport, which is based on the selection of risk factors, estimation of the character of its multilevel ...connections within the limits of a single transport space, has been worked out. The fuzzy production rules of forming the risks of constancy are presented from the perspective of influence on the municipal environment.
The paper is focused on the issue of assessing the quality of transport connectivity on a predesignated transport network in regular public passenger transport at a regional scale. Comprehensively, ...using the defined key qualitative indicators, it assesses the performance of passenger transport timetables, in both ways of ex ante, as well as ex post. Existing methodologies in a given issue have only dealt with a partial assessment of the transport connectivity quality on specific transport network. However, unlike them, the objective of this manuscript was to propose a new unified methodology to assess the passenger transport timetables in terms of transport connectivity, and subsequently to complexly evaluate the whole predesignated regional transport network from a qualitative point of view. In this paper, the proposed methodology is demonstrated on a particular regional transport network, specifically an existing railway network in the Slovak Republic, whereby the data related to regional passenger transport timetables for a certain day is an input factor. The purpose of this study was to design and verify a draft methodological procedure to assess the quality of transport connectivity on a certain transport network, thus moving towards more effective evaluation of integrated transport systems. Its practical applicability consists in comparison of existing and proposed timetables, which is considered one of the crucial factors in terms of public passenger transport quality.
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