•Structural topic modeling of 14,523 articles related to corporate social responsibility.•Identified 19 themes and their trends over 30 years.•Mapped themes to corporate social responsibility ...dimensions and plotted their trend.•The stakeholder dimension is the most researched dimension by a wide margin.•Primary stakeholders are more researched with the customer being the most researched.
This study provides a bird’s eye view of research on corporate social responsibility (CSR) by text-mining 14,523 articles published in reputed scholarly journals spanning the period from 1991 to 2020. This is the first study on CSR to use an unsupervised text-mining method (structural topic modeling) thereby overcoming several limitations of methods used in previous analyses. Aside from the methodological novelty, this study contributes to three distinct but related strands of literature. First, it contributes to efforts made in the prior literature to characterize the CSR concept in a novel way. Second, this study contributes to the debate on the dimensions that constitute CSR. Additionally, it provides evidence of how the focus on particular dimensions has varied over time. Third, it contributes to the debate on instrumental versus injunctive CSR by providing concrete evidence that the literature has shifted from injunctive to instrumental CSR.
We seek to guide operations management (OM) research on the implementation of supply chain traceability systems by identifying business requirements and the factors critical to successful ...implementation. We first motivate the need for implementing traceability systems in two very different industries—cobalt mining and pharmaceuticals—and present business requirements and critical success factors for implementation. Next, we describe how we carried out thematic analysis of practitioner and scholarly articles on implementing blockchain for supply chain traceability. Finally, we present our results pertaining to the needs of different stakeholders such as suppliers, consumers, and regulators. The business requirements for traceability systems are curbing illegal practices; improving sustainability performance; increasing operational efficiency; enhancing supply‐chain coordination; and sensing market trends. Critical success factors for implementation are companies’ capabilities; collaboration; technology maturity; supply chain practices; leadership; and governance of the traceability efforts. These findings provide a nascent measurement model for empirical work and a foundation for descriptive and normative research on blockchain applications for supply chain traceability.
Trust is a fundamental aspect of the moral treatment of stakeholders within the organization-stakeholder relationship. Stakeholders trust the organization to return benefit or protections from harm ...commensurate with their contributions or stakes. However, in many situations, the firm holds greater power than the stakeholder and therefore cannot necessarily be trusted to return the aforementioned duty to the stakeholder. Stakeholders must therefore rely on the trustworthiness of the organization to fulfill obligations in accordance to Phillips' principle of fairness (Business Ethics Quarterly 7(1), 1997, 51-66), particularly where low-power stakeholders may not be fully consenting (Van Buren III, Business Ethics Quarterly 11(3), 2001, 481-499). The construct of organizational trustworthiness developed herewith is presented as a possible solution to the problem of unfairness in organizationstakeholder relations. While organizational trustworthiness does not create an ethical obligation where none existed before, stakeholders who lack power wiU likely be treated fairly when organizational trustworthiness is present.
Research regarding the Fourth Industrial Revolution (Industry 4.0) and the circular economy has gained traction since 2014. Paralleling the growth in the internet of things (IoT), the circular ...economy poses both risks and opportunities to various stakeholders in its development. This literature review aims to identify Industry 4.0 stakeholders' interests and expectations regarding how the IoT can be part of circular economy management. Contributions include identifying various IoT tools for dealing with circular economy challenges while also addressing implementation best practices. The transition of the circular economy within Industry 4.0 requires a better understanding of government, suppliers, international organizational interests, and expectations regarding the IoT. This study enables future research on circular economy practices and their potential sustainability benefits for manufacturing firms. This study's findings allow practitioners and researchers to understand the literature and critical elements of the transition toward a more circular economy.
There is a renewed interest among strategy scholars in the relationship between stakeholder theory and the dynamics of value creation-appropriation in firms. Further advancements in this field are ...arguably impeded by an incomplete conceptualization and measurement of value and by scant characterization of the different patterns of stakeholder value appropriation. We develop a conceptual framework—based on an analytical taxonomy of value creation and appropriation—consistent with a more complete notion of value and wherein the trade-offs in stakeholder value appropriation can be included. In essence, our analytical taxonomy contributes to enlarge the spectrum of value creation-appropriation scenarios to be considered by researchers working on the stakeholder view of strategy.
To date, the value of corporate social responsibility (CSR) activities has primarily been measured through the company’s reputation, with little attention given to exploring whether there are ...internal influences between CSR and other management practices. We argue that the efficacy of CSR extends beyond a company’s reputation for managing social and environmental concerns; in particular, it can influence other business practices such as risk management. Our results suggest that (a) overall, firms with better CSR performance are more likely to adopt integrated risk management practices and (b) CSR activities that target both primary stakeholders and secondary stakeholders are equally important in facilitating the adoption of such risk management practices. Theoretically, we contribute to the CSR literature by providing a possible mechanism for risk reduction and insurance-like effects of CSR. Practically, we provide managerial implications demonstrating that the efficacy of CSR should not be viewed in isolation of other business practices.
Managing stakeholders is relevant for project management, as they affect project results. Likewise, the support of a Project Management Office (PMO) improves these results. This study analyzes the ...positive influence of stakeholder managementon project results, specifically on the likelihood of concluding projects within the predicted time and cost, together with the moderating effect of PMOs. A conceptual model was validated through logistic regression, with data collected through a surveyresponded by 216 experienced professionals studying in graduate programs on project management. Findings indicate that stakeholder management improves project results in terms of time and cost and confirm that PMO enhances the influence of stakeholder management on these results. As its contribution, the study reinforces stakeholder management and PMO as key elements for successful project management. Sampling was sufficient for research replicability but restricted to professionals of project management living in Peru. Thus, future studies could target a broader population.
Uma vez que stakeholders de projetos afetam seus resultados, o gerenciamento desses atores deve ser considerado uma atividade relevante no gerenciamento de projetos. Somado a essa evidência, este estudo reconhece que os resultados de projetos podem ser incrementados quando há o apoio de um Escritório de Gerenciamento de Projetos (EGP). Assim, busca-se analisar a influência positiva do gerenciamento de stakeholders nos resultados dos projetos, especificamente na probabilidade de sua conclusão dentro de prazos e custos previstos, considerando o efeito moderador do apoio de EGPs. Para isso, o estudo apresenta um modelo conceitualvalidado por regressão logarítmica, usando dados coletados em pesquisa do tipo survey respondida por 216 professionais experientes da área de gerenciamento de projetos e que estudam o tema em cursos de pós-graduação. Os resultados indicam que o gerenciamento de stakeholders melhora os resultados de projetos e confirmam que o EGP aprimora a influência desse tipo de gerenciamento nos resultados. Como contribuição, a pesquisa reforça o gerenciamento de stakeholders e o apoio de EGPs como elementos-chave para o sucesso no gerenciamento de projetos. A amostragem foi suficiente para a replicabilidade da pesquisa, contudo restringiu-se a profissionais que vivem no Peru. Portanto, estudos futuros podem buscar alcançar uma população mais ampla.
La gestión de stakeholders es relevante para la gestión de proyectos, ya que afectan los resultados del proyecto. Asimismo, el apoyo de unaOficina de Gestión de Proyectos (PMO) también mejora estos resultados. Este estudio tiene como objetivo analizar la influencia positiva de lagestión de stakeholders en los resultados del proyecto, específicamente en la probabilidad de concluir los proyectos en tiempo y costo, junto con elefecto moderador de la PMO. Se validó un modelo conceptual mediante regresión logística, con 216 encuestados. Los hallazgos indican que la gestión de stakeholders mejora los resultados del proyecto, en términos de tiempo y costo, y confirman que la PMO mejora la influencia de la gestión de stakeholders en estos resultados. Como contribución, el estudio refuerza la gestión de stakeholders y PMO como elementos clave para una exitosa gestión de proyectos. Asimismo, el muestreo fue suficiente para la replicabilidad de la investigación, restringida a losprofesionales del proyecto que viven en Perú. Por lo tanto, los estudios futuros podrían apuntar a una población más amplia.
Using a sample of 21,030 US firm-year observations that represents more than 3000 individual firms over the 1998-2012 period, we investigate the relationship between Corporate Social Responsibility ...(CSR) and investment efficiency. We provide strong and robust evidence that high CSR involvement decreases investment inefficiency and consequently increases investment efficiency. This result is consistent with our expectations that high CSR firms enjoy low information asymmetry and high stakeholder solidarity (stakeholder theory). Moreover, our findings suggest that CSR components that are directly related to firms' primary stakeholders (e.g. employee relations, product characteristics, environment, and diversity) are more relevant in reducing investment inefficiency compared with those related to secondary stakeholders (e.g. human rights and community involvement). Finally, additional results show that the effect of CSR on investment efficiency is more pronounced during the subprime crisis. Taken together, our results highlight the important role that CSR plays in shaping firms' investment behaviour and efficiency.
Social media offers a platform for diffused stakeholders to interact with firms—alternatively praising, questioning, and chastising businesses for their CSR performance and seeking to engage in ...two-way dialogue. In 2014, 163,402 public messages were sent to Fortune 200 firms’ CSR-focused Twitter accounts, each of which was either shared, replied to, “liked,” or ignored by the targeted firm. This paper examines firm reactions to these messages, building a model of firm response to stakeholders that combines the notions of CSR communication and stakeholder salience. Our findings show that firm response to a stakeholder on social media is positively and most significantly associated with what we refer to as the stakeholder’s
connective power
but negatively associated with the firm’s own connective power. To a lesser extent, firm response is positively associated with the stakeholder’s normative power but negatively associated with the firm’s own normative power. Firm response is also shown to be positively associated with stakeholder urgency in terms of both the originality of a stakeholder message and the expression of positive sentiment.
Entrepreneurs need to act under conditions of uncertainty and resource constraints to bring new, often‐unrecognizable products to market and convince an unknown set of stakeholders to support their ...endeavours. The type of action entrepreneurs take to navigate uncertain entrepreneurial contexts is underspecified. We analysed 48 interviews with entrepreneurs to inductively identify an action‐oriented construct we labelled as entrepreneurial hustle – an entrepreneur’s urgent, unorthodox actions that are intended to be useful in addressing immediate challenges and opportunities under conditions of uncertainty. In a follow‐up study, we use an experimental vignette approach to assess the impact of an entrepreneur’s hustle on venture stakeholders. Findings suggest that entrepreneurial hustle positively influences stakeholder perceptions of the entrepreneur’s leadership effectiveness and a venture’s legitimacy, mediated by perceptions of the entrepreneur’s ability‐based trustworthiness. We conclude that entrepreneurial hustle is a fundamental behaviour that enables entrepreneurs to enrol new venture stakeholders and lead their entrepreneurial efforts.
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