Uvod: Hitro širjenje nove vrste koronavirusa (SARS-CoV-2) in visoko število hospitalizacij sta ustavila javno življenje na globalni ravni. Zaradi omejevanja gibanja v času pandemije je prišlo do ...omejitev obiskovanja zdravstvenih ustanov in izvajanja neposrednega zdravstvenega varstva. Namen raziskave je bil ugotoviti zadovoljstvo pacientov z dostopnostjo do zdravstvenih storitev v času epidemije covida-19 v Sloveniji. Metode: Uporabljena je bila opisna neeksperimentalna metoda empiričnega raziskovanja. Merski instrument je predstavljal spletni vprašalnik, ki ga je med decembrom 2020 in februarjem 2021 izpolnilo 226 oseb. Uporabljen je bil priložnostni vzorec odraslih oseb. Podatki so bili analizirani z opisno statistiko ter neparametričnim Mann-Whitneyjevim U-testom in Kruskal-Wallisovim testom. Rezultati: Anketiranci najbolj cenijo prijazen in spoštljiv odnos zdravstvenih delavcev ter razpoložljivost za hitro pomoč. Negativno ocenjujejo telefonsko nedosegljivost, čakanje v čakalnicah ter kratek čas obravnave pri zdravniku. Rezultati nakazujejo manjšo stopnjo zadovoljstva z dostopnostjo zdravstvenih storitev v času epidemije covida-19 (Me = 86,50). Rezultati kažejo pozitivno stališče moških o dostopnosti zdravstvenih storitev (U = 1297,5, p < 0,05), med ostalimi skupinami ni bilo statistično pomembnih razlik (p < 0,05). Diskusija in zaključek: Ugotovite kažejo, da se v času od pojava virusa SARS-CoV-2 v Sloveniji zaupanje do zdravstva in zdravstvenih storitev in njuna dostopnost nista izrazito spremenila. Ponekod po svetu se je v tem času še dodatno razvilo področje telemedicine, ki jo je treba tudi v Sloveniji bolj uveljaviti. V prihodnje je smiselno raziskati, kako je epidemija vplivala na psihofizično zdravje ljudi v naši državi.
Uvod: Merjenje zadovoljstva pacientov z zdravstvenimi storitvami je pomemben kazalec razvoja vsakega zdravstvenega sistema. Zadovoljstvo pacientov je pomemben in pogosto uporabljen indikator za ...merjenje kakovosti zdravstvene oskrbe. Prispevek se osredotoča na ugotavljanje zadovoljstva državljanov Republike Slovenije s trenutnim zdravstvenim sistemom.Metode: Uporabljena je bila deskriptivna neeksperimentalna vzorčna metoda. Merski instrument je bil strukturiran vprašalnik. Uporabljena je bila metoda snežene kepe. Na spletni vprašalnik je skupno odgovorilo 693 oseb, 488 oseb je vprašalnik v celoti izpolnilo. Podatki so bili analizirani z opisno statistiko, korelacijsko analizo, faktorsko analizo in linearno regresijsko analizo.Rezultati: Sodelujoči v raziskavi v največji meri cenijo prijazen in spoštljiv odnos zdravstvenih delavcev ter njihovo razpoložljivost za hitro pomoč. Negativno ocenjujejo čakanje na obravnavo v čakalnici, telefonsko nedosegljivost, nezanimanje za osebne razmere pacienta in kratek čas obravnave pri zdravniku. Med najpomembnejše spremenljivke, ki vplivajo na zadovoljstvo pacientov, lahko uvrstimo: čakanje v čakalnici na pregled, dovolj časa, ki ga zdravnik nameni pacientu, zanimanje za osebne razmere, zaupanje v strokovne odločitve zdravstvenega osebja, vključevanje v odločanje o zdravljenju in občutek popolnega zaupanja.Diskusija in zaključek: Zdravstveni delavci lahko v zdravstvenem sistemu pomembno vplivajo na zadovoljstvo pacientov. Usmerjenost v kakovostno obravnavo in spoštljivo komunikacijo povečuje zaupanje pacientov v zdravstveni sistem in zaupanje v strokovne odločitve zdravstvenega osebja, kar pa lahko ključno vpliva na uspešnost zdravstvene obravnave posameznika.
Introduction: Trust is crucial in forming a good relationship between a patient and a doctor, where both persons believe that they are benevolent, competent and willing to act in their best interest. ...This research examines factors associated with patient trust in their general practitioner (GP). Method: Every third patient at the General Practice in Pernica was asked to participate in a voluntary, anonymous survey. 464 questionnaires (92.8 % response rate) were filled in. The questionnaire consisted of patient demographic data, the Trust in Physician Scale (Cronbach α = 0.795), and the Humanistic Behaviours Questionnaire (Cronbach α = 0.965). The research sample was described with frequency and percentage distribution, average values and standard deviation. Factor analysis was implemented. Using linear regression modelling, the connection between patient demographic data, patient health status and patient’s cooperation with the GP, along with factors describing trust in physician, was analyzed. Factors of physician behaviour were included in the linear regression as independent variables. Results: Positive past experience with the GP (β = 0.20, p < 0.001), greater care and involvement in treatment (β = 0.28, p < 0.001), and greater benevolence (β = 0.32, p < 0.001) were positively correlated with the competence of the GP. A lower degree of benevolence (β = -0.28, p < 0.001) was associated with greater distrust. Discussion: Physician behavior was statistically associated with patient trust. With appropriate interventions we could improve patients’ trust in their physician and thus influence a better treatment outcome, continuity of care, better cooperation and most importantly, patient satisfaction.
Communication and information sources can play an important role when addressing drug use. The aim of this study is to assess the association of different levels of trust in information sources ...regarding drug use within different population groups.
Data was gathered using a mixed methods approach, with an online survey and interviews. A structured questionnaire was designed for data collection using the methodology of the European Monitoring Centre for Drugs and Drug Addiction, with additional items measuring trust in the information sources.
In total 9,161 inhabitants of Slovenia aged 15-64 years and living in the private households completed the survey as part of this non-experimental quantitative study (response rate: 57%). A total of 20.7% of the participants reported having used cannabis or hashish at least once in their lives, 2.5% cocaine/crack cocaine and 0.4% heroin. Mean age of the first cannabis/hashish use was 19.59 years, cocaine/crack cocaine 22.73 years and heroin 20.63 years. The participants most value and trust the information sources regarding tobacco, alcohol and illicit drugs if it comes from healthcare workers or immediate family and other relatives, and put the least trust in the internet and television.
The data show that drug users have less trust in the given information sources compared to the whole sample. The present research serves as evidence for development and implementation of targeted interventions, including communication activities and tools.
Prispevek izhaja iz nekaterih teoretskih razmislekov o starosti in staranju, ki se pojavljajo v razpravah o izobraževanju starejših. Temu sledi predstavitev mednarodnih dokumentov, v katerih je ...izobraževanje povezano z aktivnim življenjem starejših, ter nekaterih ugotovitev raziskav, ki poudarjajo velik pomen izobraževanja starejših za blaginjo na individualni in družbeni ravni. V nadaljevanju so analizirani podatki raziskave PIAAC o vplivu izobrazbe in spretnosti na področju aktivnega državljanstva, socialne kohezije in osebnega razvoja. Posebej so v ospredju podatki, ki se nanašajo na vzorec starostne skupine 55–65 let v izbranih državah. Ugotovitve analize potrjujejo povezavo med stopnjo izobrazbe in spretnosti starejših odraslih ter individualno in družbeno blaginjo v večini izbranih držav, čeprav je povezanost v nekaterih državah močnejša.
This article analyses the case of Slovenia, a post-socialist state with a notable history of state social interventions and institutionalised care. Nowadays, however, flexibilisation rules the labour ...market, and activation is the primary social policy measure, according to which benefits become conditioned upon inclusion into paid labour, and the state only intervenes in cases of severe poverty. In recent years, alongside changes in social policy, the state has introduced measures against illicit work, including work in private households. The demand for care work is growing, while it is increasingly being relegated to the private domain. Drawing on interviews with informal care workers, we delineate methodological concerns related to conducting qualitative research, arguing that the individualisation of care work has brought increased state control and, in consequence, fear among and marginalisation of care workers. Introducing the concept of chains of trust, the article concludes that the structural effect of the individualisation of care is seclusion behind the four walls of private households, where trust becomes the only currency.
Trust in an individual physician and its contradictions Introduction: This article analyses the essential contradictions in the phenomenon of trust and the dilemmas this creates for empirical ...Research on health and the health care system. The trust a patient places in their physician (and--though more rarely--in the health system itself) is generally regarded as an important factor in the patient's health; hence, a crucial research problem is the question of which factors influence a patient's trust. Methods: In this article, we analyse the attitudes regarding the role of the state in health care - the analysis is based on Slovenian public opinion surveys (1995-2007). In the second part of the analysis we focus on an analysis of the influence of experience with medical institutions and medical personnel, the respondents' subjective evaluation of their own health and a group of sociodemographic factors relating to social inequality (Slovene public opinion, SPO 2001/3). Results: Similar to the results of numerous other empirical studies, our research shows that these factors only partially explain trust in an individual physician. At the same time, we find a relatively large difference between trust in an individual physician and trust in the health service. Conclusion: We explain the results by means of the contradictions and multidimensionality of the phenomenon of trust itself and the quandaries in the conceptualizations of trust. PUBLICATION ABSTRACT
Some philosophers hold that trust grows fragile when people become too rational. They advocate a retreat from reason and a return to local, traditional values. Others hold that truly rational people ...are both trusting and trustworthy. Everything hinges on what we mean by 'reason' and 'rational'. If these are understood in an egocentric, instrumental fashion, then they are indeed incompatible with trust. With the help of game theory, Martin Hollis argues against that narrow definition and in favour of a richer, deeper notion of reason founded on reciprocity and the pursuit of the common good. Within that framework he reconstructs the Enlightenment idea of citizens of the world, rationally encountering, and at the same time finding their identity in, their multiple commitments to communities both local and universal.
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