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  • Improving business-to-business services : a study of the influence of actor bonds, activity links and resource ties on customer loyalty in market research services
    Čater, Tomaž ; Čater, Barbara, 1976-
    Vir: EURAM 2007 (Str. 121)
    Vrsta gradiva - prispevek na konferenci ; neleposlovje za odrasle
    Leto - 2007
    Jezik - angleški
    COBISS.SI-ID - 17152486

vir: EURAM 2007 (Str. 121)

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