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  • Organisational learning as a cornerstone of the rule of law in public administration reforms: [Elektronski vir] : the case of a selected Slovenian institution
    Babšek, Matej, 1985- ; Kovač, Polonca, 1971- ; Tomaževič, Nina, 1973-
    Public administration (PA) must respond to various environmental challenges, which are systematically addressed through administrative reforms. To adapt to the demands of stakeholders, public ... servants should constantly develop their competencies to achieve common goals in the implementation of law and foster systemic thinking within teams and mental models to implement the Rule of Law (RoL). The most significant reform of the PA in Slovenia in this respect entails the reorganisation of Social Work Centres (SWCs) in 2018. The reform saw the previously independent 62 public institutions being merged into 16, resulting in many new organisational structures and legal processes. Changes in the SWCs’ operations are only possible following continuous organisational learning to ensure their legality, effectiveness and efficiency. Accordingly, the main goal of the presented study was to analyse the dimensions of the organisational learning of SWCs as part of adjusting to the various challenges of implementing RoL with a view to providing the grounds for an original contribution in the field of good public governance. A survey was conducted that included questions from the Dimensions of the Learning Organization Questionnaire, which is a standardised measuring instrument of organisational learning on the individual, team and organisational levels. To apply the results of the quantitative phase to the context of the RoL, an in-depth semi-structured interview with a management representative was performed. The empirical results show that the specific dimensions of organisational learning at SWCs, as subjected to the Weberian model, have developed differently, especially those concerned with the interactions between officials, teamwork and communication, which affect change management and thereby the implementation of the RoL. This means that to develop organisational learning and thus assure successful implementation of public reforms in terms of RoL in social welfare it is crucial for public servants to primarily identify themselves with the PA institution in question, reflecting their attitude to the parties in administrative procedures. Points for Practitioners: The paper can be used by policymakers and practitioners in other countries to learn from experiences in Slovenian public administration regarding how to develop organisational learning to implement major PA reforms lawfully and effectively. Further, by describing facets of organisational learning in the exercise of public authority, the paper facilitates comprehension of the application of legal rules while considering balanced interests. This, in turn, fosters consistency in administrative actions among addressees and thus plays a key role in upholding the RoL.
    Vir: The 32nd NISPAcee Annual Conference, Tbilisi, Georgia, May 23-25, 2023 [Elektronski vir] (16 str.)
    Vrsta gradiva - prispevek na konferenci ; neleposlovje za odrasle
    Leto - 2024
    Jezik - angleški
    COBISS.SI-ID - 197737987

    Povezava(-e):

    https://www.nispa.org/conference/2024

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