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Univerza na Primorskem Univerzitetna knjižnica - vsi oddelki (UPUK)
  • Casuality between the key performance indicators : are they for real?
    Janeš, Aleksander ; Dolinšek, Slavko
    Purpose of this research is the identification and analysis of the key process indicators which significantly contribute to the benefits of the business processes exploitation in the Luka Koper, ... d.d., and, to display the importance of the systematic process approach. With this case study we attempted to get deeper understanding, and to clarify and evaluate the causalities between enablers and results. Long-term framed qualitative and quantitative analyses indicate the benefit of the identificated key processes indicators or Balanced Scorecard (BSC) and their influence on the strategic direction.
    Vir: Conference proceedings (Str. 581-588)
    Vrsta gradiva - prispevek na konferenci
    Leto - 2011
    Jezik - angleški
    COBISS.SI-ID - 3982039

vir: Conference proceedings (Str. 581-588)

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