Fakulteta za upravo, Ljubljana (VUSLJ)
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The impact of CAF enablers on job satisfaction : the case of the Slovenian Law Enforcement AgencyTomaževič, Nina, 1973- ; Seljak, Janko ; Aristovnik, AleksanderIn recent decades, public sector organisations in Slovenia and across the European Union have been placing ever-more emphasis on the quality and excellence of their operations. For this purpose, they ... use different management tools and/or excellence models such as the European Foundation for Quality Management model, CAF (Common Assessment Framework), Balanced Scorecard, etc. An important aspect of excellence in any organisation involves the employees, i.e. human resources management. In spring 2012, a study was conducted within the Slovenian Law Enforcement Agency. The main purpose of the paper is to investigate the correlation between the results of a self-assessment of the CAF enablers and the job satisfaction of employees, having in mind that the evaluation regarding both the CAF enablers and job satisfaction was made by the employees within the same questionnaire. A multiple regression model was applied to test the intensity of the influence of the CAF enablers on total job satisfaction and on three sets of facets of job satisfaction, designed with factor analysis. The correlation between the employeesʼ evaluation of their total satisfaction and individual facets of their satisfaction and the evaluation of specific CAF enablers can provide management with a useful starting point for improving management and execution processes in the Slovenian Law Enforcement Agency.Vir: Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - ISSN 1478-3363 (Vol. 25, iss. 11/12, 2014, str. 1336-1351)Vrsta gradiva - članek, sestavni del ; neleposlovje za odrasleLeto - 2014Jezik - angleškiCOBISS.SI-ID - 4289198
vir: Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - ISSN 1478-3363 (Vol. 25, iss. 11/12, 2014, str. 1336-1351)
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Leto | Faktor vpliva | Izdaja | Kategorija | Razvrstitev | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
Baze podatkov, v katerih je revija indeksirana
Ime baze podatkov | Področje | Leto |
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Povezave do osebnih bibliografij avtorjev | Povezave do podatkov o raziskovalcih v sistemu SICRIS |
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Tomaževič, Nina, 1973- | 26328 |
Seljak, Janko | 11257 |
Aristovnik, Aleksander | 18942 |
Vir: Osebne bibliografije
in: SICRIS
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