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  • Uvid u percepciju muzeja i ...
    Komarac, Tanja; Bešlić, Stjepan

    Ekonomski pregled, 2021, Letnik: 72, Številka: 3
    Journal Article, Magazine Article, Web Resource

    Cilj je istraživanja otkriti kako studenti u Republici Hrvatskoj percipiraju muzeje s obzirom na nepostojanje prethodnih istraživanja. Konkretnije, nastojalo se (1) otkriti kako studenti opisuju muzeje i posjetitelje muzeja, (2) otkriti ulogu muzeja u društvu te (3) prikupiti prijedloge studenata radi poboljšanja iskustva posjeta muzeju. Korištena je kombinirana metodologija kvantitativnog i kvalitativnog istraživanja. Kako bi se dobio uvid u percepcije muzeja, kao instrument istraživanja korišten je anketni upitnik s otvorenim i zatvorenim pitanjima. Istraživanje je provedeno na uzorku od 110 ispitanika (studenata). Otkriveno je kako studenti u Republici Hrvatskoj imaju pozitivnu percepciju muzeja i posjetitelja muzeja. Uloga muzeja u društvu vezana je uz edukaciju te kulturno uzdizanje, dok je posebnost muzeja u usporedbi s drugim institucijama u tome što nude specifična znanja i vještine te izlažu autentične predmete. Kod prijedloga za poboljšanje iskustva posjete muzeju, interaktivnost i prilagodba usluga muzeja mladima, najčešće su isticana područja poboljšanja ponude muzeja. Ograničenja istraživanja vezana su uz vrstu i veličinu uzorka, namjerni prigodni uzorak od 110 studenata jednog zagrebačkog fakulteta. Ovo je prvi rad koji, koristeći kombiniranu metodologiju istraživanja, daje uvid u to kako studenti u Republici Hrvatskoj doživljavaju muzeje. The aim of this paper is to explore students’ perceptions of museums in the Republic of Croatia. Because of a lack of research of this topic, we tried specifically to: (1) find out how students describe museums and museum visitors, (2) discover the role of museums in society and (3) collect students’ suggestions on how museums can improve the museum visitor experience. A mixed-method research methodology that combines qualitative and quantitative data was used. A questionnaire with open-ended and closed questions was administered as a research instrument to obtain insight into the perceptions of museums. The research was conducted on a sample of 110 respondents (students). We found that students have a positive perception of museums and museum visitors. The role of museums in society is related to education and cultural uplift, while the uniqueness museums compared to other institutions arises from the fact that they offer specific knowledge and skills and display authentic objects. Students’ suggestions for improvements in museum experience are related to the interactivity and customisation of museum services. Research limitations are related to the sample size and structure, an intentional sample of 110 respondents (students) of a single faculty in Zagreb. This is the first paper to provide an insight into students’ museum perceptions in the Republic of Croatia using a mixed-method research methodology.