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  • The Impact of the Internet ...
    Campbell, Wendy

    ProQuest LLC, 2017
    Dissertation

    The speed and availability of Internet-capable devices, such as computers, smartphones, gaming consoles, TVs, and tablets have made it possible for our society to be connected, and stay connected to the Internet 24 hours a day. The Internet of Things (IoT) describes a new environment where common objects are uniquely identifiable and accessible via the Internet. It is estimated that more than 50 billion objects will be connected to the Internet by 2020. Many traditional colleges and universities have discovered the benefits of deploying IoT technology on their campuses. The deployment of IoT devices in traditional colleges and universities may provide opportunities to expand content delivery and enhance learner and faculty interaction. However, if not implemented appropriately, IoT devices have the potential to jeopardize the confidentiality, integrity, and availability of campus resources. The number of objects connected to the Internet increases the number of campus vulnerabilities and subsequently, increases the risk of campus exploitation and attack. In this qualitative study, the researcher investigated the impact of the Internet of Things (IoT) on the IT security infrastructure of traditional colleges and universities in the State of Utah. This study was conducted using survey research. The study investigated the uses of IoT technology in traditional colleges and universities, the security risks of IoT devices in traditional colleges and universities, and the changes IoT technology had on the IT infrastructure of traditional colleges and universities. The data collected in this study originated from an online survey distributed to 24 traditional colleges and universities in the State of Utah. The study found that the IoT implementations precipitated changes to the campus IT infrastructures, including closed and isolated networks. Fifty-five percent of the colleges and universities reported that they separate the IoT data from the structured data. The separation is accomplished either virtually, via virtual local area networks (VLANs) or by physical network isolation. The IoT redefined IT security management. One hundred percent of the 11 colleges and universities were required to change the way they manage network security after their IoT implementation. The management of the Internet of Things is now a shared responsibility between the operations (facilities) technology and information technology departments. Although the number of risks did not increase, the category of risks changed after the IoT implementations. Fifty-five percent of the schools reported that the top risk after the IoT deployment was the release of personally identifiable information. The findings revealed that traditional colleges and universities in Utah are aware of the challenges and risks of the Internet of Things and have initiated strategies for mitigation. The recommendation for future research is to extend the concepts of the current study to conduct a qualitative grounded theory research study (Glaser & Strauss, 2009). Grounded theory is a good fit for IT research because it is suitable for the investigation of complex events (Jones & Alony, 2011).The study would include a sampling of traditional colleges and universities across the United States to investigate the impact the IoT has IT security management, IT security risks, and the IT infrastructure. The second recommendation for future research is to conduct a grounded theory research study to include a sampling of K-12 schools across the United States. K-12 schools are attractive targets for cyberattacks due to the amount of data they collect, including academic records, attendance records, and medical history (Lestch, 2015). However, many K-12 schools are unprepared for the impact of the Internet of Things due to limitations in budgets, IT support, and bandwidth. The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.