The article examines the role of career counsellors in secondary education in Cyprus, with emphasis on their effect on students' career decisions. Survey research was used to collect information from 611 students and 36 career counsellors in Cyprus. Students were asked to rate the importance of several factors as influences on their career decisions. This allowed for the assessment of the importance of career counsellors relative to other influencing factors. In a separate survey, career counsellors provided information on their job satisfaction and their effectiveness in providing guidance and information to students. Both quantitative and qualitative data were collected. According to the findings, students consider counsellors to be of little or no importance as sources of guidance and information in the decision-making process which precedes the choice between higher education and employment. Moreover, counsellors point to serious problems at the workplace which limit their effectiveness. The article discusses ways of addressing the problems faced by career counsellors and enhancing their role as significant reference individuals in further education and career decisions.