FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine(R) for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT(R) and ITIL(R) standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call 800-776-7889 or visit www.frontrange.com. FrontRange Solutions extended access of its modular IT Service Management (ITSM), introducing a new enhanced version along with new integrated solutions for Inventory Management (IM) and Knowledge Management (KM). These modules from FrontRange, a global leader in IT service management, voice application, and CRM solutions for growing and distributed enterprises, are designed to improve the performance of IT and support organizations for new customers as well as offer increased functionality for FrontRange HEAT(R) and ITSM customers.