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  • Business Wire, 12/2005
    Newsletter

    FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine(R) for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT(R) and ITIL(R) standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com. Simple Technologies introduced BDS GoldNotes(R), a solution made by FrontRange Solutions Technology Partner Business Development Solutions (BDS) that synchronizes GoldMine and Lotus Notes. The BDS application links e-mail, calendaring and contact records between the two systems, reducing double entry and disparate, inconsistent data for users. Simple Technologies also simplified data management by migrating data from 12 disparate contact databases to a single Microsoft SQL database, and then cleaned and categorized the data so that teams could market specifically to each target group. Finally, data was synchronized between multiple offices to enable daily updates.