Evaluation framework for key performance indicators of railway ITS
Mlinarić, Tomislav Josip ; Đorđević, Boban ; Krmac, Evelin
The aim of this study is to develop a framework for inves- tigating a comprehensive set of Key Performance Indicators (KPIs) for the assessment of railway Intelligent Transporta- tion Systems (ITS). ...The framework is established through four main steps: 1) development of a comprehensive set of KPIs for railway ITS; 2) validation of developed KPIs and collection of judgments from experts through a Delphi ques - tionnaire; 3) evaluation of KPIs weights for assessing railway ITS with the Group Analytical Hierarchy Process (GAHP); and 4) presentation of a SWOT analysis for the developed KPIs by the authors. The results of the framework are presented as a set of 25 indicators for evaluation of railway ITS and their impacts. The framework could be helpful for selecting KPIs of ITS in another mode of transportation. Monitoring of the contributions of ITS towards sustainable railway can be achieved by a developed set of indicators which are classi - fied in accordance with sustainable dimensions.
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