Comparing the results of two large-scale user surveys conducted in Flanders in 2004 and 2018 shows that the Flemish public library sector has successfully adapted to challenging circumstances, such ...as increasing budgetary stringency and the pervasive digitalization of society. However, it is also clear that attendance numbers have decreased in Flemish public libraries in the last two decades, especially among visitors with lower education levels, which is cause for concern. In this article, the authors present an overview of exploratory analyses that try to ascertain how many of the public libraries that took part in their study were considered to be significantly more (or less) ‘inviting’ by specific subgroups (age, gender, education level, etc.) of the visiting public. Moreover, regression analyses are presented, showing which library characteristics have a positive effect on the attendance of two under-represented groups among Flemish library users: men and the lower educated.
Virtual reality (VR) is still very much a niche technology despite its increasing popularity since recent years. VR has now reached a point where it can offer photorealistic experiences, while also ...being consumer-friendly and affordable. However, so far only a very limited amount of software has been developed for the specific purpose of conducting (social science) research. In this article, we illustrate that integrating virtual reality to good effect in social science research does not necessarily require specialized hardware or software, an abundance of expertise regarding VR-technology or even a large budget. We do this by discussing our use of a method we have come to call ‘VR-assisted interviews’: conducting a (semi-structured) interview while respondents are confronted with a virtual environment viewed via a VR-headset. This method allows respondents to focus on what they are seeing and experiencing, instead of having them worry about how to operate a device and navigate an interface they are using for the first time. ‘VR-assisted interviews’ are very user-friendly for respondents but also limits options for interactiveness. We believe this method can be a valuable alternative, both because of methodological and practical considerations, for more complex applications of VR-technology in social science research.