Prije pojave korisnički generiranih sadržaja dijeljenje osobnog iskustva
i doživljaja turističke ponude u destinaciji bilo je ograničeno na uži krug prijatelja i obitelji. Danas, turisti (korisnici ...društvenih medija)
razmjenjuju mišljenja putem suvremenih medija na mreži na način da oblikuju ugled turističke destinacije i utječu na odluku o putovanju potencijalnih turista. Svrha ovog istraživanja je ispitati ugled turističke destinacije prisutan u društvenim medijima i njegov utjecaj na zadovoljstvo turista. Empirijsko istraživanje provedeno je na zapadnoj obali Istre (Hrvatska) primjenom upitnika na uzorku od 305 turista koji su se prije putovanja na društvenim medijima informirali o destinaciji. Primjenom metode parcijalnih najmanjih kvadrata modeliranja strukturnim jednadžbama (PLSSEM) izvršena je analiza procjene strukturnog modela i utjecaja ugleda turističke destinacije prisutnog u društvenim medijima na zadovoljstvo turista. Testirani strukturni model ocjenjuje se važnim i pouzdanim instrumentom za mjerenje utjecaja ugleda turističke destinacije prisutnog u društvenim medijima na zadovoljstvo turista te pruža osnovu za buduća istraživanja i za kontinuirano praćenje poboljšanja ugleda turističke destinacije na društvenim medijima i zadovoljstva turista elementima turističke ponude.
Before the appearance of user-generated content (UGC), sharing personal travel experiences through social media applications was limited to a narrow circle of friends and family. Today, tourists (social media users) exchange opinions via modern media online and shape the tourism destination reputation, thus affecting the travel decision of potential tourists. The purpose of this study is to examine the tourism destination reputation on social media and its impact on tourist satisfaction. The empirical research was conducted on the western coast of Istria (Croatia), using data from a survey of a sample of 305 tourists who were informed about the tourist destination on social media
before traveling to the destination. Partial least squares were used to
assess the structural model and impact of tourism destination reputation on social media on tourist satisfaction. The structural model
is considered as a valid and reliable instrument for measuring the impact of tourism destination reputation on social media on tourist satisfaction. The results of this study and the proposed conceptual model provide a basis for future research and for the continuous monitoring and improving of the tourism destination reputation on social
media and tourist satisfaction with the elements of tourism supply.
Perceived value and its antecedents and consequences have been claimed to be important in industries with higher customer involvement. The aim of this paper is therefore to empirically assess the ...conceptual model, with perceived service value as its central component. It also investigates how it affects loyalty and satisfaction, how it is influenced by its antecedents, and to compare with other studies investigating partial relationship between variables.
A total of 800 patients were enrolled in the main study, and the data was analysed using exploratory and confirmatory factor analyses. By modelling linear structural equations, we assessed reliability and established the convergent and discriminant validity of the questionnaire in the same way as in the pilot study.
In the conceptual model for testing our hypotheses, we also included the relationship between patient satisfaction and loyalty. In this manner, the fitting of data to the model was significantly improved. After including the additional relationship, global fit indices had the following values: Chi-square=349.6 (sig.=0.00), df=143, RMSEA=0.05, NFI=0.96, CFI=0.97. All relationships between the constructs were statistically significant, thus confirming all our hypotheses.
The major conclusion of this paper is that an especially higher reputation and higher perceived service quality can contribute to perceived service value and therefore to more satisfied patients. The research approach has a few limitations. In the future, the model of perceived service value can be extended with variables such as emotions, patient trust, and commitment as well.
Since the beginning of the Varaždin Baroque Evenings in 1971 and untill 2006 the programming of the festival was led by one of its founders Prof. Vladimir Kranjčević, the respected Croatian ...conductor. Prof. Davor Bobić was nominated as the director of the festival in 2006 and so the programming, organization and realisation of the festival became his duties. It should be stressed that the new director dedicated his attention to soloists and ensembles specialized in authentic interpretation which results from the research of the musical practice during the baroque era as well as in the performance practice which means usage of the original instruments of baroque period or their copies. Much has been acheaved concerning this authentic interpretation and performance and the most of the musicians from abroad as well from Croatia belong to this kind of interested performers. Another important achievemnt of Prof. Bobić was his idea of billateral cooperation with different states and the plan to invite one of them each year to be the partner-states of the festival. The idea was very successfull in its realisation and the audience could get to know different national baroque music heritages. The partner-states have been Slovakia, Israel, Czech Republic, Germany, Polen, Austria, Russia, Italy and in 2015 France. So it was really possible to hear the less known music and perfect interpretations of the international musicians. Further programmes have been organized in Varaždin and concerts have been given in many neighbouring states as well as in Croatia spreading the fame of the festival and getting critical reviews in many cities. For this fame the festival awards „Ivan Lukačić“, „Jurica Murai“ and „Kantor“, which was given by the Croatian daily newspaper „Vjesnk“ for several years, were allways very important because they are incorporated into the biographies of the winners and so spread the fame of the festival. It is right to say that Prof. Bobić continued the tradition of the Varaždin Baroque Evenings but he also achieved greater recognition of the festival on the international level which without any doubt will be of great importance for its future. New partner-states, and for 2016 it will be Spain, will certainly be important for the promotion of the baroque town of Varaždin and of Croatia, as culturally interesting city and state.
Razmatrajući ustavnu zaštitu koja se pruža pravu na peticiju i osnovno načelo odštetnog prava da je svako ko drugome prouzrokuje štetu dužan da je naknadi, autor rada se prvenstveno bavi pitanjem ...kako postupati u slučaju kada se postavi pitanje naknade štete za duševne bolove zbog povrede ugleda i časti, usled korišćenja prava na peticiju, tj. kada je šteta prouzrokovana tim pravom, a ne postoji pravnosnažna krivična presuda, te zastupa stav da je načelno moguće dati ovlašćenje parničnim sudovima da kao prethodno pitanje, u svakom konkretnom slučaju, utvrde postojanje krivičnog dela, kako oštećeno lice ne bi bilo lišeno bilo kakve zaštite. Takođe, biće analizirane i opšte tendecije odštetnog prava koje dolaze do izražaja u slučaju kada je šteta prouzrokovana usled korišćenja prava na peticiju, budući da pregled sudske prakse ne daje jedinstven odgovor na pitanje kako postupati u tim slučajevima.
Tema su rada novinari kao odgovorne osobe u kaznenim i građanskim postupcima koji se vode radi zaštite časti i ugleda povrijeđenih informacijom objavljenom u medijima. Stoga je u kratkim crtama ...izložen odnos prava na zaštitu časti i ugleda i slobode izražavanja s obzirom na posebnu ulogu i položaj novinara. U nastavku su analizirana pravila koja uređuju neposrednu odgovornost novinara posebno u svakom od navedenih postupaka kako bi se utvrdilo je li postojeće zakonodavno rješenje odgovarajuće u shvaćanju i primjeni u sudskoj praksi, a imajući u vidu i izražena načela Europskog suda za ljudska prava. Posebno je obrađeno pitanje potrebe daljnje dekriminalizacije kod kaznenih djela protiv časti i ugleda. Također su analizirane posljedice tumačenja određenih zakonskih odredbi Zakona o medijima i Zakona o obveznim odnosima u sudskoj praksi i njihov utjecaj na pravni položaj novinara uz prijedlog mogućih rješenja uočenih problema.
This paper analyses journalists as responsible persons in criminal and civil proceedings initiated for the protection of honour and reputation of those affected by information reported in the media. A brief outline is given of the relationship between the right to protection of honour and reputation on the one hand, and freedom of expression given the specific role and position of journalists on the other. Further, the rules governing the direct responsibility of journalists are analysed, specifically for each of the mentioned proceedings, so as to ascertain whether the valid legislative solutions are adequate in interpretation and application in judicial practice, taking into account the expressed principles by the European Human Rights Court. The need for further decriminalisation of offenses against honour and reputation is discussed in detail. Additionally, the paper addresses the consequences of interpretation specific legal provisions of the Media Act and the Compulsory Relations Act in judicial practice and their effects on the legal position of journalists, with the proposed solutions for the observed issues.
Nužna obrana jedan je od najstarijih oblika samopomoći te je, kao takva, često objekt doktrinarnih razmatranja. Općenito se smatra da napadna bilo koje zaštićeno dobro daje pravo na nužnu obranu. Ne ...zahtijeva se razmjernost između napadnutog dobra i dobra koje sepovreduje u obrani, lako hrvatsko zakonodavstvo, u skladu sa suvremenom doktrinom, prihvaća teoriju jednakovrijednosti ljudskih prava prema kojoj se ona ne mogu graduirati po svojem intenzitetu već je, u svakom pojedinom slučaju u kojem ona dolaze u koliziju, potrebno konkretno ocijeniti pretežnost interesa, još uvijek se ponekad nailazi na shvaćanja koja odriču časti i ugledu biti objektom nužne obrane. Cilj ovog rada je dokazati postojanje prava, odnosno moguće situacije nužne obrane u slučaju napada na čast i ugled čovjeka, kao i razraditi pretpostavke pod kojima je ona primjenjiva u okviru hrvatskog kaznenopravnog sustava.
Povijest jedne od prvih i najutjecajnijih tvornica papira u Hrvatskoj počinje industrijski davne 1821. godine u Rijeci. Uz odvažne investicije i pogonske modernizacije tvornica je rasla i stjecala ...ugled na europskoj i svjetskoj razini. Zasluge za impozantne poslovne rezultate treba pripisati vizionarima, počevši od prvog vlasnika Andrije Ljudevite Adamicha, preko idućih vlasnika i upravitelja Charlesa te, kasnije Henryja Meyniera, te, poglavito, Eugenea Frémonta. Razvoj tvornice odražavao se i na razvoj gradova Sušaka i Rijeke, poglavito u smislu elektrifikacije, ali i životnog standarda građana. U najplodnijim razdobljima u tvornici je radilo više od 1000 radnika, a godišnji volumen proizvodnje premašivao je 8 000 tona. Više puta tijekom 180-godišnjega radnog vijeka tvornica je doživjela havarije, od poplava do požara, no posljednji gospodarski udar 2005. godine nije uspjela preživjeti.
In certain periods, at certain places and in certain media, the reputation and credibility of the journalistic profession has suffered for a number of reasons, including ignorance, mediocrity, ...dishonorable or morally questionable methods of journalists, or scandalous, fabricated or partial news stories. This is the opinion of Luka Brajnović, whose reflections in a comparative analysis with other authors comprise the ”contemplative axis” of this article. The fundamental task and goal of this article is to present and analyze Mr Brajnović’s reflections on the possibility of saving or restoring the reputation and credibility of the journalistic profession. Journalists and the media will not be able to restore credibility as long as extravagant ideas exist about journalism as a profession that deals with ”public whispering, accusations and dissatisfaction with everything that has been established, or as a neutral profession that is ethically hybrid and indifferent towards good and evil”. Such an understanding of the journalistic profession runs against a positive image and reputation of journalism, a field which is in itself worthy of respect of the entire public. In journalism, just as in other professions, unethical behavior on the part of a small number of journalists and media outlets casts a shadow on the journalistic profession as a whole, causing the reputation of the profession to become dependent upon a positive image and the reputation of those individuals working in it. As results of this article show – which for the first time analytically approaches the scientific arguments and reflections of Mr Brajnović in the Croatian public sphere – ethical and intellectual health, which can restore credibility to the journalistic profession, are the very elements rooted deep inside of it.
U ovome radu analiziraju se recentne presude Europskog suda za ljudska prava u Strasbourgu (u daljnjem tekstu: ESLJP, Sud) u odnosu na Republiku Hrvatsku donesene u razdoblju od 2018. do 2021. godine ...u kojima je utvrđena povreda čl. 10. Europske konvencije za zaštitu ljudskih prava i temeljnih sloboda (u daljnjem tekstu: Konvencija) uslijed kaznene osude zbog klevete ili uvrede pred domaćim sudovima (predmeti Bon, Tölle, Miljević i Jurišić), radi pružanja uvida u standarde Suda primijenjene u navedenim postupcima. Cilj navedene analize jest olakšati procesnim sudionicima, prvenstveno sucima, odvjetnicima i državnim odvjetnicima, snalaženje u navedenim standardima i njihovu primjenu u konkretnim predmetima radi izbjegavanja sličnih povreda pro futuro. Jednako tako, u radu su prikazane odluke u kojima je ESLJP utvrdio nedopuštenost zahtjeva ratione materiae (predmeti Rujak i Šimunić) te su izabrane presude i odluke ESLJP-a u odnosu na povrede čl. 10. Konvencije u predmetima u kojima je bila riječ o izricanju kazni zbog vrijeđanja suda (predmeti Radobuljac, Žugić, Kovač), a koje su posebno interesantne sa stajališta slobode izražavanja stranaka i odvjetnika u sudnici. Poseban osvrt te analiza slučaja dani su u odnosu na recentnu presudu ESLJP-a u predmetu N. Š. protiv Hrvatske, u kojoj je Sud utvrdio povredu prava na slobodu izražavanja pred domaćim sudom u postupku u kojem je podnositeljica bila oglašena krivom zbog kaznenog djela povrede tajnosti postupka. Autori su ponudili i prijedlog izmjene odgovarajućih odredbi Kaznenog zakona koje se odnose na biće kaznenog djela povrede tajnosti postupka de lege ferenda.
Osobna neimovinska dobra pravne osobe su sva ona koja pripadaju i fizičkoj osobi, osim onih vezanih za biološku bit fi zičke osobe, prije svega su to: ugled i dobar glas, čast, ime odnosno tvrtka, ...poslovna tajna, sloboda privređivanja. Kriteriji za određivanje iznosa (visine) naknade neimovinske štete, zbog povrede prava osobnosti na poslovni ugled, teže su odredivi kada se radi o pravnoj osobi javnog prava. U pravnoj teoriji i praksi u Sjedinjenim Američkim Državama poslovni ugled određene tvrtke čini dio njezinog goodwill-a. Common law sustav poznaje različite metode procjene goodwill-a, uključujući takozvanu metodu izravne kapitalizacije i metodu viška dohotka. U dokazivanju opsega neimovinske štete, praktično rješenje, de lege ferenda, u našem pravnom sustavu, moglo bi biti uvođenje fikcije istinitosti navoda koji predstavljaju povredu prava osobnosti poslovnog ugleda. Štetnik bi odgovarao za štetu koja bi za oštećenoga nastala da su objavljeni na vodi bili istiniti.
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