"Skriti kupec" - ocena kakovosti telefonskih stikov z gospodinjskimi odjemalci v slovenskih elektrodistribucijskih podjetjih; "Mystery shopper" - quality assessment of telephone contacts with household users in the Slovenian electricity distribution companies : magistrsko delo

(UM)

"Skriti kupec" - ocena kakovosti telefonskih stikov z gospodinjskimi odjemalci v slovenskih elektrodistribucijskih podjetjih = "Mystery shopper" - quality assessment of telephone contacts with household users in the Slovenian electricity distribution companies : magistrsko delo

Prislan Jager, Sara

Type of material - master's thesis

Publication and manufacture - [Maribor : S. Prislan Jager, 2012]

Language - slovenian

COBISS.SI-ID - 11074076

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Digital Library of the University of Maribor – DLUM

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Library	Call number – location, accession no. ...	Copy status
Faculty of Economics and Business, Maribor	Č MB 197	available - reading room

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Prislan Jager, Sara
Radonjič, Dušan	02544

Source: Personal bibliographies and: SICRIS

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