(UM)
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Zahteve in pričakovanja do informacijskega sistema v klicnem centru : analiza primera = Requirements and expectations analysis for a call centre information system : a case analysis : magistrsko deloTetičkovič, RebekaType of material - master's thesisPublication and manufacture - Maribor : [R. Tetičkovič], 2020Language - slovenianCOBISS.SI-ID - 13623580
Author
Tetičkovič, Rebeka
Other authors
Perko, Igor
Topics
informacijski sistemi |
poslovni procesi |
klicni centri |
Intrix CRM |
First call |
primerjalna analiza |
primerjalna analiza
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Library | Call number – location, accession no. ... | Copy status |
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Faculty of Economics and Business, Maribor | Č MB 1218 | available - reading room |
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Year | Impact factor | Edition | Category | Classification | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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DRS, in which the journal is indexed
Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Tetičkovič, Rebeka | ![]() |
Perko, Igor | 24370 |
Source: Personal bibliographies
and: SICRIS
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