Service operations management : improving service delivery

(UM)

Service operations management : improving service delivery

Johnston, Robert, 1953- ; Clark, Graham

Type of material - book

Edition - 3rd ed.

Publication and manufacture - Harlow (England) [etc.] : Financial Times/Prentice Hall, 2008

Language - english

ISBN - 978-1-4058-4732-2

COBISS.SI-ID - 18244582

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Johnston, Robert, 1953- | Clark, Graham

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Library	Call number – location, accession no. ...	Copy status
Faculty of Tourism, Brežice	prosti pristop 005.3 JOHNSTON R. Service IN: 020180088	available - outside loan, loan period: 1 months

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Year	Impact factor		Edition		Category		Classification
Year	JCR	SNIP	JCR	SNIP	JCR	SNIP	JCR	SNIP

Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Johnston, Robert, 1953-
Clark, Graham

Source: Personal bibliographies and: SICRIS

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