What People Focus on When Reviewing Your App-An Analysis Across App Categories

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What People Focus on When Reviewing Your App-An Analysis Across App Categories

Huebner, Johannes; Girardello, Andrea; Sliz, Olivia; Fleisch, Elgar; Ilic, Alexander

IEEE software, 05/2021, Volume: 38, Issue: 3

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User-generated app store reviews of mobile apps provide valuable information for developers. However, making sense of this large pool of data across many apps remains a challenge today due to the large data volumes and because app stores lack systematic, built-in analysis tools for user reviews.

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Huebner, Johannes | Girardello, Andrea | Sliz, Olivia | Fleisch, Elgar | Ilic, Alexander

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