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Acheampong, Ebenezer; De-Graft, Johnson Dei
IAFOR Journal of Literature & Librarianship, 07/2020, Volume: 9, Issue: 1Journal Article
Challenges in implementing technology-based services in academic libraries have witnessed quite a lot of work in this area. This study assesses some of the challenges associated with the delivery of library services on mobile technology (m-tech) platforms. A survey research design and the mixed method approach were used in conducting this research. The topmost m-tech based library services identified in the study include mobile digital repository; mobile online public access catalogues; referencing services; SMS alerts; selective dissemination of information as well as mobile instructional guides and tours. The study established that insufficient ICT infrastructure; bureaucratic processes; poor internet bandwidth; lack of IT experts and staff; lack of a policy framework; erratic or unstable power supply; lack of support from the university management; in addition to financial constraints prohibited the full provision of library services through m-tech across the libraries studies. Based on these findings, this research offers some recommendations that would serve to overcome, in part the challenges associated with the implementation of m-tech based library services in academic libraries.
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