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  • Personal and household services in Central and Eastern European Countries [Elektronski vir] : iImproving working conditions and services through industrial relations : national report for Slovenia
    Bembič, Branko ; Čehovin Zajc, Jožica, 1984-
    The personal and household services (PHS) sector in Slovenia is characterised by a diverse range of services, funding, and working conditions. This report examines three key segments of the sector: ... care for the elderly and persons with disabilities, childcare and household support services – home cleaning. While publicly funded services offer some accessibility, many PHS sector challenges are linked to affordability issues, especially in household support services. Job quality across the analysed PHS is poor, and is mainly denoted by low pay, informal employment, and poor working conditions. The core characteristics of PHS include a particularly heterogeneous sector with various services provided under different financial and institutional arrangements. Care for the elderly and persons with disabilities is publicly funded to some extent, although there is insufficient provision of public services and a substantial portion of social needs remains unsatisfied, as most acutely felt by unpaid informal carers, mostly family members, that compensate for the bulk of the care provision. PHS in childcare are much less developed since care is defamilised in this segment due to the high quality and relatively affordable institutional public preschool education system, which means there is low demand for PHS services, which are chiefly provided informally. PHS in the household support services segment are mainly provided by the market and generally only accessible to people with higher incomes while the needs of a large share of the population are unsatisfied, which notably affects the parents of small children, especially women who constitute the bulk of care and household work, and who may additionally provide care to their elderly relatives. The biggest challenges concerning PHS in terms of job quality include the low pay and poor working conditions found in all PHS sectors. Informal employment and the lack of social security are prevalent in childcare and home cleaning. In care for the elderly and persons with disabilities, there are challenges of long working hours, unpredictable schedules along with health and safety risks at work. It is essential to address these challenges so as to overcome the challenge of labour shortages that is already impairing the quality and accessibility of service, particularly in the area of care for the elderly and persons with disabilities. The key actors in social dialogue in the PHS sector are government ministries and public sector trade unions in the area of care PHS. In the household support services segment where PHS are largely provided by small businesses, the employers’ side is well organised whereas the capacities of the trade unions must be strengthened and an extension of the collective agreement needs to be reconsidered. In terms of addressing the challenges in the PHS sector via social dialogue, collective agreements in the care sector have addressed issues like labour shortages and wage increases. The lack of social dialogue in certain areas, such as personal assistance where both government and formal provider organisations are reluctant to assume the role of social partners and enter collective bargaining, hinders progress in improving working conditions. This means that extending the public sector collective agreements to cover all publicly financed workplaces is a crucial step. Most challenges in the area of service quality and accessibility as well as wages and working conditions are interrelated and boil down to the problem of (in)adequate public funding and organising of the public service. Although the social partners and other organisations related to the PHS sector are (or at least were) generally associated with EU-level organisations, they are mostly not well acquainted with trends and influences from the EU level in the PHS area. Their influence and engagement in the social dialogue on the EU level is virtually non-existent.
    Vrsta gradiva - raziskovalno poročilo ; neleposlovje za odrasle
    Založništvo in izdelava - Ljubljana : Fakulteta za družbene vede, 2024
    Jezik - angleški
    COBISS.SI-ID - 204660995