With global digital transformation and higher education evolution, academic libraries are enhancing their information and knowledge management practices. This study responds to this trend by ...identifying quality management (QM) models discussed and implemented in Chinese academic libraries, as well as by examining the enablers and challenges associated with QM planning and implementation. A systematic review was executed adhering to the PRISMA guidelines to critically appraise the relevant literature from five international and Chinese scholarly databases. Out of 435 initial records, 52 studies were included based on the established inclusion criteria and quality assessment benchmarks. The results revealed that Chinese academic libraries were increasingly integrating international QM models, including ISO 9000, TQM, and EFQM. This integration was driven by six enablers: four external enablers, including the introduction of QM, government support, technological advancements, and quality assessment practices; and two internal enablers, including developmental needs and cultural emphasis on educational excellence. However, these libraries also encountered six challenges in this process: three external challenges, including rapid industrial evolution, deficiency in comprehensive evaluation indicators, and rigorous ISO audits; and three internal challenges, including resistance to change, insufficiency of motivation for improvement, and inequitable distribution of resources. The findings of the current research could deepen the theoretical understanding of the enablers and challenges of QM in academic libraries from both external and internal dimensions. These findings could also support library management, higher education institution leaders, and policymakers in developing sustainable QM strategies for libraries in China and other countries.
Purpose
Despite the interrelationship between knowledge management and organizational memory, there is a gap in the literature of knowledge management implementation models that consider the ...characteristics of organizational memory. In view of this situation, a knowledge management implementation model focused on the characteristics of organizational memory has been developed, and the purpose of this paper is to analyze the applicability of this model in Spanish organizations.
Design/methodology/approach
In addition to a literature review on the main concepts involved, interviews were conducted with managers of Spanish organizations. The research is of a qualitative nature, characterized as descriptive and exploratory, whose universe of research is the companies of the meat sector in Salamanca, Spain. The qualitative technique of content analysis was used as the research methodology.
Findings
After the interviews, it is concluded that the proposed model is a valid and necessary instrument for the implementation of knowledge management focused on organizational memory.
Originality/value
The originality of this study is due to the demonstration of the applicability of a knowledge management model that considers, in a direct way, the characteristics of the organizational memory, indispensable for the adequate application of knowledge management in organizations.
Objetivo: Considerando que a memória organizacional é elementar para a gestão do conhecimento, este estudo tem como objetivo a proposição de um modelo de implantação da gestão do conhecimento que ...considere as características da memória organizacional.Método: este estudo tem como base metodológica a pesquisa bibliográfica e a revisão de literatura nos periódicos científicos da área da Ciência da Informação referente aos temas gestão do conhecimento, modelos de implantação da gestão do conhecimento e memória organizacional.Resultado: proposição de um modelo de gestão do conhecimento voltado as características da memória organizacional.Se acredita que esse modelo apresenta um importante aporte inovativo ao incorporar a abordagem da memória organizacional à ao estado da arte sobre o modelo de implantação de gestão do conhecimento nas organizações.Conclusões: se destaca que a implantação da gestão do conhecimento em uma organização deve se dar por meio de um modelo. Além disso, se considera que os benefícios advindos da gestão do conhecimento somente serão usufruídos se esta gestão estiver diretamente voltada à memória organizacional.
As organizações que desejam se destacar em um contexto onde a mudança é frequente e as influências da globalização e do avanço tecnológico são constantes, reconhecer o conhecimento como recurso ...estratégico e gerenciá-lo de maneira adequada passa a ser condição sine qua non. Para que a gestão do conhecimento seja implantada com sucesso, aspectos essenciais como memória organizacional, modelos de implantação de gestão do conhecimento e fatores críticos de sucesso da gestão do conhecimento precisam ser considerados. Estudos sobre gestão do conhecimento e sobre memória organizacional demonstraram inúmeras semelhanças e completudes e, portanto, tais conceitos deveriam ser altamente relacionados nas produções cientificas. Com o intuito de verificar como os temas gestão do conhecimento, memória organizacional, modelos de implantação de gestão do conhecimento e fatores críticos de sucesso da gestão do conhecimento se relacionam na produção cientifica, este estudo realizou um levantamento das publicações na área da Ciência da Informação, ciência que estuda os temas abordados neste estudo. Para tanto, se realizou o levantamento dos artigos científicos na Base de dados referenciais de artigos de periódicos em Ciência da Informação e na Scientific Electronic Library Online, durante os anos de 2008 e 2018. Por meio deste levantamento verificou-se que dos 217 artigos recuperados, apenas 38 relacionavam, de alguma maneira, alguns dos termos pesquisados. Diante de tal resultado, é possível afirmar que, apesar de tratar de assuntos de extrema importância e interrelacionados, são poucos estudos que abordavam tal relação.
Purpose
The use of standards is currently characterized by International Organization for Standardization (ISO) as essential for the efficient development of products, processes, services and systems ...in organizations; that is the norm-profit-measuring methodology Toolkit. From an impact-analysis perspective, the purpose of this paper is to compare the existing published standards in the area of archival science and documentation in Brazil, by the hand of the Brazilian Association of Technical Standards (ABNT); Portugal (NP), by the Portuguese Institution of Quality (IPQ); and in Spain (UNE), by the Spanish Association for Standardization and Certification (AENOR). Finally, this paper aims to observe the convergences and divergences among these countries with respect to the first country standards organization, United Kingdom (UK), by the British Standards Institution (BSI). This paper is an extract of a deeper investigation about behaviors, uses and impact of ISO’s standards.
Design/methodology/approach
The methodology consists in a qualitative and quantitative comparative study, carried out through the analysis of the technical contents of the standards present in the catalogs available on the ABNT, IPQ, AENOR and BSI websites. It compares the main existing divergences in adoption, collaboration, elaboration, volume, working-group dynamism, editing schedules, costs and groups of standards.
Findings
The analysis allowed to observe the relevance of the technical standards in the studied countries and the advantages of the adoption of ISO for the dissemination of contents. For instance, the use and application of these standards for the development of archival and records management activities is considered to benefit the professionals to decrease the time of implementation and execution of the archival activities and allow continuous assessment. Besides ensuring quality in the archival processes, standardization evidences the complexity within organizational environments inherent to the metamorphosis of each’s functional context.
Originality/value
This paper contributes with an original analysis of how the technical standards of the Archival and Records Management area are published and used in Brazil, Iberian Peninsula and the UK.
![[Recensão a] Corujo, L. (20...](http://api.summon.serialssolutions.com/2.0.0/image/issn/XR4PS5YY4K/0872-5632_2182-7974/small "[Recensão a] Corujo, L. (2022). Introdução aos repositórios digitais (1ª ed.). Edições Colibri, Faculdade de Letras da Universidade de Lisboa")
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