We develop a methodology for measuring visitor flows to destinations using space-time tracking data. Based on a review of the literature on this topic we propose that a tourism destination has five ...dimensions – spatial, temporal, compositional, social and dynamic – that can be measured using space-time tracking data. We analyse three of these dimensions, namely the spatial, temporal and compositional, using the mobile positioning data of foreign visitors in Estonia from 2011 to 2013. Results show that smaller destination areas can be differentiated inside the whole country by the geographical, temporal and compositional parameters of the visits. These findings demonstrate applications of “BIG” data in destination management. A monitoring tool based on this methodology and data is currently being used by the Estonian Tourist Board.
•We develop a methodology for measuring visitor flows in destination.•We distinguish tourism destinations inside Estonia with mobile positioning data.•The movement tracks of tourists help to delimit destinations spatially.•Seasonality and the duration of the visits differentiate destinations temporally.•Nationality of visitors has clear spatial and temporal patterns in destinations.
Many global tourist destinations have experienced growth in arrivals. This has triggered various conflicts in destinations and sparked debates as to how to deal with what is increasingly referred to ...as 'overtourism'. Most Destination Marketing Organisations (DMOs) pursue strategies to stimulate arrivals even further. Pro-growth discourses are reinforced by lead bodies such as the World Tourism Organisation (UNWTO). However, maximisation strategies based on higher numbers of tourists increasingly cause conflicts with local residents, whereas simultaneously undermining climate change mitigation pledges as negotiated in the Paris Agreement. New approaches to destination management based on optimisation are therefore warranted. Drawing on a survey of international tourists (n = 5,249) in south-western Norway, this article discusses whether 'activities', i.e. the development of local, small-scale and ideally more sustainable experiences, can contribute to economic growth without necessarily increasing numbers of arrivals. Results confirm that destinations should seek to better understand their markets, including length of stay, spending, and/or activity intention, to identify profitable markets. Ultimately, such knowledge may help addressing overtourism conflicts while building tourism systems that are more economically, socially, and environmentally resilient.
Drawing on the literature in environmental psychology, the current study attempted to reveal dimensions of tourist aesthetic judgment in the context of both nature-based and urban tourist ...destinations. Two-stage analysis of semi-structured interview data from a theoretical sample of 57 individuals yielded 21 aesthetic dimensions that were categorized into nine themes: Scale, Time, Condition, Sound, Balance, Diversity, Novelty, Shape, and Uniqueness. The identified themes were further conceptualized into a two-dimensional plane along Concrete-Abstract and Subjective-Objective continuums. This research posits that tourism allows a unique “appreciator-object” dyad where individuals are fully immersed in a destination in pursuit of a non-routine and oftentimes novel experience. The beauty of tourism destination is uniquely judged, admired, and appreciated, and the assessment of the beauty goes beyond the visual aspects and engages all senses. The findings make a theoretical contribution to the existing aesthetics literature and bear practical implications for destination planning, branding, and management.
•The beauty of tourist destinations is uniquely judged and admired.•“Experiential” rather than classic dimensions of aesthetic judgment are salient in tourism aesthetics.•Dimensions are equally prominent in judgment of nature-based and urban destination.•Destination planners should employ existing aesthetic inventory in strategic planning.
Destinations provide a combination of products and services. Using these resources, tourists create their own experiences. Providing a pleasing tourist experience is crucial for destinations' ...long-term success. Although travellers' experiences have been subject to extensive research, various segments might perceive them differently based on their motivations. Despite the fact that cultural tourism is considered as an important segment for most urban destinations, factors affecting cultural travel experiences have not been clarified in the literature so far. Therefore, the primary purpose of this study is to determine the factors affecting cultural tourists' overall travel experiences. In order to achieve this study's goals, we chose Istanbul as a research context. After interviewing 21 tourists and analysis of transcribed data, 64 items were merged under 5 dimensions emerging as the key constructs affecting cultural tourist experiences in a destination, namely social interaction, local authentic clues, service, culture/heritage and challenge. Theoretical and practical implications were discussed.
This research investigates the influence of Media Coverage and the perceived risks related to travel and tourism by the pandemic's time on the odds of potential outbound tourists' level of awareness. ...The data of 1845 individuals nested from more than 12 countries and 4 continents representing quarantined and most impacted areas in the world during the crisis phase. A multilevel model with a categorical dichotomous outcome was applied. The findings confirm that media have preeminent control on accentuating potential travellers' awareness during a crisis as the primary source of information. Besides, the physical perceived risk influences the likelihood to fall in the group of aware individuals. The research gives insights and evidence to practitioners of the tourism industry in destinations to plan and organize better with governmental authorities and provide ethical, responsible, and accurate information about the real situation and the health system's responses through their communication and information efforts during the recovery phase.
Purpose: The paper suggests goal modelling as a method for the strategic analysis in tourism destinations. Destination management is quite complex and challenging and requires deep understanding of ...the intentions, the roles and the strategies of the various stakeholders. Methods: This paper identifies the challenges and major issues of destination management, evaluates the capacity of goal modelling to address them and demonstrates the use of goal modelling for stakeholder and strategic analysis. Results: The paper provides a holistic, multi-level modelling approach that begins with stakeholder analysis, continues with the analysis of strategic dependencies between stakeholders and ends with the analysis of the strategic alignment of the Destination Management Systems. Goal modelling is used for the analysis of the roles and functions of stakeholders, the analysis of the interdependencies between stakeholders in terms of goals, tasks and resources, the selection between alternative business configurations, and the business model and strategic analysis. Implications: Three important issues of destination management are addressed: stakeholder analysis, strategic dependency analysis, and strategic alignment of information systems. The formalism of goal modelling can provide rigor and visualization in the analysis of the complex relationships in destination management.
This study aims to explore the linkage between residential tourism and eudaimonic well-being. A “value-adding” approach is applied to this analysis with an extended interpretation. Residential ...tourism involves a prolonged stay in a destination and thus can lead to fundamental changes in environment, lifestyle, social networks, and values. Residential tourist experience is found to have profound impacts on individuals' eudaimonic well-being in the eight aspects of autonomy, environmental mastery, personal growth, purpose in life, the extension of youth, positive relations with others, self-acceptance, and inner peace. This study advances Ryff's (1989) eudaimonic well-being model and contributes to tourism and mobility research. Implications for residential tourists and destination managers are also provided.
•This study explores the linkage between residential tourism and eudaimonic well-being.•“Value-adding” analysis is introduced into tourism studies for the first time.•Eight dimensions of eudaimonic experience are identified in the tourism context.•The residential tourism and eudaimonic well-being model is developed.
This work explores how Italian regional Destination Management Organisations (DMOs) strategically employ Facebook to promote and market their destinations, and improves on the current metrics for ...capturing user engagement. Based on big data analysis from the regional DMOs' Facebook pages, supplemented with semi-structured interviews conducted with DMO managers, the study sheds light on the factors contributing to superior level of social activity. The findings indicate that the way Facebook is tactically and strategically employed varies significantly across Italian regional DMOs. Visual content (namely photos) and moderately long posts have a statistically-significant positive impact on DMOs' Facebook engagement, whereas high post frequency, and early daily timing (in the morning) of posts have a negative impact on engagement. Last but not least, the study shows that most of the regional DMOs (except for Trentino, Tuscany, and Sicily) deploy Facebook with a top-down approach, allowing for little spontaneous user generated content (UGC).
•We explore how Italian regional DMOs employ Facebook, to promote their destinations.•We advance available metrics to capture Facebook users' engagement.•Visual content and the average length of posts have a positive impact on engagement.•Post frequency has a negative impact on engagement.•Trentino, Tuscany and Sicily have developed the best managerial practices.
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