Service innovation is central to firms when explaining business success and competitiveness. However, little is known about how useful feedback and help/support from coworkers affect desirable ...innovation outcomes. This study draws on a conceptual model and theorizes that firms' support of useful feedback from coworkers and coworkers' help and support along with social interaction would achieve service innovation. In a sample of 382 employees from a large multinational firm, as hypothesized, employees with highly useful feedback and help/support from coworkers exhibited the highest level of firm service innovation. Moreover, managers can enhance this positive relationship by relying more on increased social interaction among employees for innovation performance.
Los docentes constituyen un pilar clave del proceso educativo. En una situación-límite disruptiva de la vida cotidiana, como aquella de la pandemia del COVID-19, ¿cómo fueron puestas en movimiento ...las redes personales de apoyo de los docentes para responder a sus emergentes necesidades laborales (enseñanza) y personales? ¿Cuál fue el papel de los marcos institucionales y organizacionales en este proceso? Este estudio busca responder estas preguntas a partir de material empírico de docentes peruanos de educación secundaria durante la pandemia del COVID-19. El diseño metodológico fue de carácter mixto (sociométrico y cualitativo). Se encontró una diversidad de procesos de movilización de los lazos de apoyo. En particular, destacamos la presencia de procesos de movilización mixtos. Asimismo, los marcos institucionales (familia) y organizacionales (instituciones educativas) permearon de diferentes maneras estos procesos. Los docentes recrearon rutinas organizacionales que existían antes de la pandemia, pero también desarrollaron nuevas prácticas de apoyo. Algunas de estas prácticas tendieron a rutinizarse, pero otras fueron resistidas, debido a sus consecuencias no buscadas negativas en las vidas de los docentes. Estos resultados aportan nuevos elementos analíticos a teorías existentes sobre procesos de movilización de lazos de apoyo.
Background: Selling sex is not uncommon among adolescents and we need to increase our knowledge of how this affects them. Aim: The aim of this study was to investigate adolescents who sell sex ...regarding sexual, mental and physical abuse, mental health as estimated by using the Hopkins Symptom Check List-25 (HSCL-25), self-harm behaviour and the adolescents' experience of receiving help and support. Methods: The study was carried out on a national representative sample of adolescents (mean age 18.3 years) in Swedish high schools in the final year of their 3-year programme. The study had 3498 participants and a response rate of 60.4%. Results: Of the adolescents, 1.5% stated that they had sold sexual services. The selling of sex was associated with a history of sexual, mental and physical abuse. Poorer mental health and a higher degree of self-harm behaviour were reported among the adolescents who had sold sex. Help and support was sought to a greater extent by adolescents who had sold sex but these adolescents were not as satisfied with this help and support as the other adolescents. Conclusions: Adolescents that sell sex are a group especially exposed to sexual, mental and physical abuse. They have poorer mental health and engage in more self-harm behaviour than other adolescents. They are in need of more help and support than other adolescents and it is reasonable to assert that more resources, research and attention should be directed to this group to provide better help and support in the future.
The Institute of Medicine and Project MATCH have promoted the concept that various treatment programs are equally effective. Yet little attention has been paid to common treatment models in current ...use. This paper compares three dominant models evident in public and private substance abuse treatment today: the Minnesota Model, the California Social Model Programs, and the addiction Therapeutic Community. We explore their common roots in Alcoholics Anonymous (AA), and how each approach selectively borrowed particular AA principles (e.g., abstinence as the goal, reliance on the experiential knowledge of recovery, etc.) while rejecting others (i.e., Therapeutic Communities adapted some of AA's 12 steps, but without spirituality as an ingredient). We then examine the dominant forces that were exerted on these emerging treatment approaches, including the development of the treatment industry (with alcoholics and drug addicts initially treated separately, but later merged), the professionalization of counselor roles (with Social Model Programs most vulnerable), and managed care to achieve cost containment. The current status of each model is presented which indicates that the differences among them had significantly narrowed by the year 2000. Homogeneity among models raises the issue of when a treatment center can legitimately identify itself as using a specific model: How can a policy maker, funder, or researcher be assured that a treatment center operates with its advertised model? Finally, we discuss the common therapeutic ingredient that remains: the peer-group process.
U radu se daje pojašnjenje pojma LGBTIQ osoba s osvrtom na pravne odrednice diskrimina-cije s kojima se ova društvena skupina susreće. Nadalje, prikazuje se i jasna razdioba poima-nja pojmova spola i ...roda. U daljnjem tekstu daje se pojašnjenje pojma homofobija, a potom i prikaz hrvatskih iskustava u suprotstavljanju nasilja prema LGBTIQ osobama. U završnom di-jelu slijedi prikaz životne situacije djevojke R. koja je psihijatrijski liječena s opisima stanja s kojima se suočavala u životu.
The evolution towards cross-organizational collaboration and interaction patterns has led to the emergence of scalable, Web services-based composition infrastructures. The success of service-oriented ...architecture (SOA) was mainly influenced by the standardization of composition languages such as BPEL. However, compositions require humans to be in the loop and ways to interface with people in a service-oriented manner. In this paper, we discuss Human-Provided Services (HPS) enabling the seamless integration of human capabilities in SOA. In complex and large-scale environments, processes might span interactions among partially unknown participants residing in different organizational units. To address the problem of trusted selection of participants, we introduce a mining approach for the automatic inference of trust relations. Unlike a security-based view on trust, our approach relates to the emergence of trust across humans and services from a social perspective.
Children of alcoholics (COA's) are at increased risk for behavioral and emotional problems, including alcoholism. Research has helped guide the design of prevention and intervention programs aimed at ...reducing this risk. Currently, most such programs for COA's use a short-term, small-group format, often conducted within schools. Broad-based community programs are another promising option, but have not been sufficiently studied. Generally, interventions include alcoholism education, training in coping skills and social competence, social support, and healthy alternative activities. Increased interaction between basic research and intervention may lead to improved services for COA's.
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