The concept of ombudsman is an organization that receives complaints and resolves complaints about issues that citizens face in public bodies. It refers to a representative person in the Swedish ...language. It is more related to parliament and in this respect is a democratic legitimacy. Founded in all continents of the world, this organization has found its place in various country levels. In this study, it is aimed to explain the Georgia Ombudsman with its structural-institutional and functional aspects. The main aim of this study is to introduce the ombudsman organization of the state of Georgia in the institutional and functional areas and to determine its general characteristics.
La gestion des plaintes : quelle place pour l’éthique ? Frenette, Marjolaine; Laliberté, Maude; Payment, Jean-Philippe
Canadian journal of bioethics = revue canadienne de bioéthique,
10/2022, Letnik:
5, Številka:
3
Journal Article
La gestion des plaintes : quelle place pour l’éthique ? Frenette, Marjolaine; Laliberté, Maude; Payment, Jean-Philippe
Canadian journal of bioethics = revue canadienne de bioéthique,
2022, Letnik:
5, Številka:
3
Journal Article
This study aims to analyze the performance of North Maluku Representative Ombudsman as a supervisory body in realizing excellent public service in the city of Ternate. This study used a qualitative ...approach with emphasis on phenomenology. The data obtained from this research is through observation, in-depth interviews and documentation, and secondary data is document tracking. Data analysis technique is qualitative analysis with Milles and Huberman model that is, collecting data, data reduction, display data, conclusion and verification. The results showed that the performance of Ombudsman representative of North Maluku in Ternate City was quite good by looking at the process and stages of acceptance of reports submitted by the community or the Ombudsman's initiative, clarifying the report, field infestigation to convince the existing information, performing mediation actions against the complainant and reported , as well as on the stages of recommendations based on the mechanisms and or rules contained in Law No. 37 of 2008 on the Ombudsman of the Republic of Indonesia. North Maluku Ombudsman is also always working with related institutions and socialize about the functions, duties and authority of Ombudsman, and coordination in order to prevent maladministration practices so that the community can contribute actively and can support the existence of Ombudsman as an independent oversight institution to public service providers both government and private in Ternate City
What makes some entrepreneurs persist in their venture efforts while others quit? Self–efficacy has robustly been found to drive persistence, yet recent work suggests that affect, in particular ...entrepreneurial passion, may also enhance persistence. We empirically examine the possibility that the long–standing relationship between self–efficacy and persistence might be mediated by entrepreneurial passion. Using data from 129 entrepreneurs, we find that the self–efficacy to persistence relationship is mediated by passion for inventing and for founding but not by passion for developing firms. The passion of entrepreneurs appears to help explain the relationship between entrepreneurial self–efficacy and sustained entrepreneurial action.
Objective: The Ombudsman is essentially an independent, national-level institution that operates in response to complaints from citizens in order to steer public administrations away from bad ...administrative practices and behavior. However, it is impossible for an ombudsman with such a broad mandate at the national level to deal with all administrative complaints within the state. Therefore, in order to get more efficiency from the national Ombudsman, it has been divided into different sub-types. Theoretical Framework: One of these is the Ombudsman for local governmentrs, which deals only with complaints from local administrations. Although there is a national ombudsman in Turkey, there is no ombudsman specialized in local governments. Method: This study aims to make some suggestions for the Ombudsman for local governments envisaged to be established in Turkey in the future by analyzing the local governments ombudsman offices in the UK and Italy in terms of their structural-institutional and functional aspects. In this context, the study, with a comparative approach, provides suggestions for the basic aspects, qualities and characteristics of the Turkish local government ombudsman and, thus, for its structural-institutional and functional aspects. The method of the research is literature review. Results and Discussion: According to the results of this research; Establishing an ombudsman for local governments in Turkey by law, cooperating with other ombudsmen in the vicinity, examining and correcting the mismanagement and bad behavior of local governments upon public demand, ensuring easy and cheap access, fulfilling their duties, and quickly and systematically addressing the faults of local governments. Warning, making suggestions, preparing reports and then reporting the situation to local decision-making boards and the public will be effective in providing public services more effectively and efficiently and strengthening local democracy. Originality/value: In the study, original suggestions are made for local government ombudsman in Turkey, based on the examples of UK and Italy.
The adoption of the Charter of Fundamental Rights has strengthened the position of the European Ombudsman, since the Charter contains an article specifically dedicated to the Ombudsman. At the same ...time, the Ombudsman, through her/his practice, contributes to the implementation in the everyday life of the provisions of the Charter and their further development. The consolidation and development of the provisions of the Charter by the European Ombudsman have proceeded especially rapidly since the Charter of Fundamental Rights received the status of a binding act. Due to the fact that the right to “good administration” contained in the Charter of Fundamental Rights has become one of the basic human rights in the EU since the Charter became legally binding, the competence of the European Ombudsman has acquired a new substantive and factual (functional) content, expanding her/his ability to positively influence the EU administration in the field of governance and respect for fundamental rights. This article examines, based on legal acts, statistical and other factual data, the interrelated issues (such as institutional and human dimensions of European integration) of ensuring the effectiveness of the Charter of Fundamental Rights through the activities of the European Ombudsman.
The Ombudsman as a state institution has the duty to oversee the administration of the state, particularly in public services in order to realize good governance. Therefore the institution is ...demanded to be independent and impartial to other state institutions. In addition, the presence of the Ombudsman becomes a manifestation of legal protection for the community in the event of maladmnistration conducted by the apparatus/state officials in using their authority. The birth of the Ombudsman is inseparable from history in Scandinavian countries, including in Denmark. The Danish Ombudsman, known as the Folketingets Ombudsmand, has become one of the most important institutions in the state system there. While in Indonesia, its position has received less attention. This difference makes the writer interested to compare it. The approach used in this paper uses a micro-type body of norm approach, which is a legal comparison that uses the Act as the basis for comparison, which is used is Act Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia compared to the Danish Ombudsman Act. Whereas the legal comparison method uses analytical method. The result of this research is to reconstruct the law in Law Number 37 Year 2008 concerning the Ombudsman of the Republic of Indonesia by adopting from what is in the Danish Ombudsman Act. the hope is that the existence of ORI is so respected and recommendations from ORI are not merely morally binding but are legally binding.Ombudsman sebagai lembaga negara yang memiliki tugas untuk mengawasi dari penyelenggaraan negara, khususnya pada pelayanan publik agar terwujudnya good governence. Oleh karena itu lembaga tersebut dituntut untuk bersifat independen dan tidak memihak kepada lembaga negara lainnya. Selain itu hadirnya Ombudsman menjadi suatu perwujudan perlindungan hukum bagi masyarakat apabila terjadi maladmnistrasi yang dilakukan oleh aparatur/pejabat negara dalam menggunakan kewenangannya. Lahirnya Ombudsman tidak lepas dari sejarah di negara Skandinavia, termasuk di Denmark. Kedudukan Ombudsman Denmark atau dikenal sebagai Folketingets Ombudsmand, lembaga tersebut menjadi salah satu lembaga penting dalam sistem ketatanegaraan disana. Sedangkan di Indonesia keududukannya kurang mendapat perhatian. Perbedaan inilah yang membuat penulis tertarik untuk membandingkannya. Pendekatan yang digunakan dalam penulisan ini menggunakan pendekatan mikro jenis bodies of norm, yaitu perbandingan hukum yang menggunakan Undang-Undang sebagai dasar untuk melakukan perbandingan, yang dipakai adalah Undang-Undang Nomor 37 Tahun 2008 tentang Ombudsman Republik Indonesia dibandingkan dengan The Ombudsman Act Denmark. Sedangkan untuk metode perbandingan hukum menggunakan analytical method. Hasil dari penelitian ini adalah untuk dilakukan rekonstruksi hukum pada Undang-Undang Nomor 37 Tahun 2008 tentang Ombudsman Republik Indonesia dengan mengadopsi dari apa yang ada di The Ombudsman Act Denmark. harapannya adalah eksistensi ORI begitu disegani dan rekomendasi dari ORI tidak sekadar mengikat secara moral melainkan mengikat secara hukum.
A presente investigação estuda o processo de arrecadação e gestão de um imposto régio, o real de água, em Coimbra. A questão central de investigação incide na análise da estrutura periférica ...responsável por esta arrecadação e gestão, entre 1772 e 1836, tendo em conta que o município foi afastado desta responsabilidade em 1672. Desta forma, o estudo examina os modelos de coleta do imposto, a estrutura periférica da fazenda real que operou em Coimbra e o destino do dinheiro arrecadado. Pretende-se igualmente apurar, com base no contrato de 1790-93, o saldo líquido dos contratadores da renda depois de deduzidos os custos de cobrança e o montante devido à coroa pelo contrato. O núcleo documental utilizado é diversificado e corresponde a livros de receita e despesa, compilações de legislação e de correspondência e registos de arrematações.
This paper aims to study the process of collection and management of a royal tax, real de água, in Coimbra. The main research question lies in the analysis of the peripheral structure that was ...responsible for the collection and administration of this tax between 1772 and 1836, taking into account that the municipality was removed from this responsibility in 1672. To answer this question, this study examines the models of tax collection, the peripheral structure of the royal treasury that operated in Coimbra and the destination of the collected funds. It also seeks to determine, for the 1790-93 contract, the net balance of the rent contractors after deducting the collection costs and the amount due to the crown for the contract. The sources used are varied and correspond to revenue and expenditure books, compilations of legislation and correspondence, and auction registers.
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