By examining the state of operations management (OM) research from 1980 to 2015 and by considering three new industry trends, we propose new OM research directions in socially and environmentally ...responsible value chains that fundamentally expand existing OM research in three dimensions: (a)
contexts
(emerging and developing economies); (b)
objectives
(economic, environmental, and social responsibility); and (c)
stakeholders
(producers, consumers, shareholders, for-profit/nonprofit/social enterprises, governments, and nongovernmental organizations). In this paper, we describe some examples of this new research direction that are intended to stimulate more exciting OM research, to contribute to the economic and social well-being of both developing and developed economies.
This paper was accepted by Teck-Hua Ho, operations management.
Using a proprietary data set, we analyze the impact of the implementation of a "buy-online, pick-up-in-store" (BOPS) project. The implementation of this project is associated with a reduction in ...online sales and an increase in store sales and traffic. These results can be explained by two simultaneous phenomena: (1) additional store sales from customers who use the BOPS functionality and buy additional products in the stores (cross-selling effect) and (2) the shift of some customers from the online to the brick-and-mortar channel and the conversion of noncustomers into store customers (channel-shift effect). We explain these channel-shift patterns as an increase in "research online, purchase offline" behavior enabled by BOPS implementation, and we validate this explanation with evidence from the change of cart abandonment and conversion rates of the brick-and-mortar and online channels. We interpret these results in light of recent operations management literature that analyzes the impact of sharing inventory availability information. Our analysis illustrates the limitations of drawing conclusions about complex interventions using single-channel data.
This paper was accepted by Alok Gupta, special issue on business analytics
.
The new age economy is primarily driven by Industry 4.0 and Industry 5.0, which facilitate smartification of organizations by helping them integrate and automate decision making. Recent advances in ...information and communication technologies, such as the cloud, big data, Internet of things, and artificial intelligence and nanotechnology, have accelerated the adoption of Industry 4.0 and Industry 5.0. Because of these advancements, organizations are now facing new challenges in the form of cybersecurity risks that are partly caused by these technologies. In recent years, there has been a spike in the number of cyberattacks, and organizations are taking steps to minimize the impacts of these attacks. To address this critical issue, in this article, we discuss possible future research directions that production and operations management (POM) researchers can undertake to help organizations, supply chains, and governments develop robust strategies for reducing the number of attacks and their repercussions. In particular, we identify several avenues for future research in the following domains of POM: (1) global operations strategy, (2) healthcare operations management, (3) public policy, (4) management of technology, (5) supply chain management, and (6) disruptive technologies. Research on the topic of cybersecurity is not only an opportunity for operations management researchers but also critical for industry and society to overcome the challenges of cybersecurity risks.
•We survey the applicability of OR/MS techniques in disaster operations management.•We classify recent literature based on stochastic features in their models.•We show future research directions in ...disaster operations management literature.•We identify the recent disaster operations management contributions to society.
The increasing number of affected people due to disasters, the complexity and unpredictability of these phenomena and the different problems encountered in the planning and response in different scenarios, establish a need to find better measures and practices in order to reduce the human and economic loss in this kind of events. However this is not an easy task considering the great uncertainty these phenomena present including the multiple number of possible scenarios in terms of location, probability of occurrence and impact, the difficulty in estimating the demand and supply, the complexity of determining the number and type of resources both available and needed and the intricacy to establish the exact location of the demand, the supply and the possible damaged infrastructure, among many others. Disaster Operations Management has become very popular and, considering the properties of disasters, the use of tools and methodologies such as OR have been given a lot of attention in recent years. The present work provides a literature review on the OR models with some stochastic component applied to Disaster Operations Management (DOM), along with an analysis of these stochastic components and the techniques used by different authors to cope with them as well as a detailed database on the consulted papers, which differentiates this research from other reviews developed during the same period, in order to give an insight on the state of the art in the topic and determine possible future research directions.
In the context of Industry 4.0, the manufacturing sector is moving from automation towards intelligence. The application of new generation information and communication technologies (ICTs) improves ...the interconnection and transparency of intelligent manufacturing (IM) systems, which will change how information interacts and work is done, thus changing how work should be managed. These changes require the following characteristics for IM production and operations management (POM): integration, flexibility and networking, autonomous and collaborative decision-making, learning-based operations management, self-optimisation and adaptability, and proactive decision-making. This paper presents the state of the art, current challenges, and future directions of IM-related POM research from the perspectives of these characteristics through a systematic literature review. Descriptive and thematic analyses of 208 research articles published between 2005 and 2020 are provided. The review and discussions focus on five research themes, i.e. value creation mechanisms, resource configuration and capacity planning, production planning, scheduling, and logistics.
The influence of stakeholder pressure on the adoption of environmental practices has been established in the literature. In this paper we posit that these direct effects are further mediated, ...causally, by the level of training in companies. Theoretically, this relationship is supported by the relationship between institutional theory (stakeholder pressure) and the dimensions of dynamic capabilities in resource-based theory. We investigate this relationship within the Spanish automotive industry. The theoretical contribution of this paper focuses on further supporting the relationship between stakeholder and resource-based theory as complementary theoretical frameworks. The practical implications focus on whether or not training should be integrated in order to help in the adoption of particular environmental practices, which in this study are represented by environmentally oriented reverse logistics practices.
This paper systematically analyses the vital motivations, drivers and barriers to the adoption of low-carbon operations management practices in response to climate change, highlighting the ...implications for the International Journal of Production Research (IJPR)'s community, which has contributed significantly to discussion of and research into sustainable production. Based on a thorough review of key articles on low-carbon operations management published in a number of prestigious journals, seven propositions for future research are suggested. Additionally, a unique classification of the barriers to and motivations for low-carbon production is put forward. These areas, which deserve further investigation, are (a) economic issues, (b) policy, (c) technology, (d) governance and (e) the market. The research agenda proposed for low-carbon production and operations may prove useful to the production research community in planning future developments and research projects, increasing knowledge and designing teaching modules on the topic. The study concludes by shedding light on the main research opportunities that IJPR's community will encounter.
The global production and supply chain system is mostly disrupted due to widespread of the coronavirus pandemic (COVID-19). Most of the industrial managers and policymakers are searching for adequate ...strategies and policies for revamping production patterns and meet consumer demand. Form global supply chain perspectives, the majority of raw materials are imported from China and other Asian developing nations. The COVID-19 pandemic has broken the most of transportation links and distribution mechanisms between suppliers, production facilities and customers. Therefore, it is imperative to discuss sustainable production and consumption pattern in the post-COVID-19 pandemic era. Most of the prominent economies around the world enforced a total lockdown, and the focus has since shifted to surge in demand for essential products and services. This has led to a decline in demand for some nonessential products and services. The production and operations management challenges of the pandemic situations are discussed and adequately proposes policy strategies for improving the resilience and sustainability of the system. This paper also discusses the different operations and supply chain perspectives for handling such disruptions in the future.
Dealing with the unpredictable: supply chain resilience Scholten, Kirstin; Stevenson, Mark; van Donk, Dirk Pieter
International journal of operations & production management,
01/2020, Letnik:
40, Številka:
1
Journal Article
Recenzirano
Odprti dostop
...SCRes has become a topic of significant academic attention (e.g. Sheffi, 2005; Brandon-Jones et al., 2014; Ambulkar et al., 2015; Hohenstein et al., 2015; Scholten and Schilder, 2015; Stevenson ...and Busby, 2015; Kamalahmadi and Parast, 2016; Purvis et al., 2016; Tukamuhabwa et al., 2017; MacDonald et al., 2018; Scholten et al., 2019). ...achieving and increasing SCRes is high on the agenda of researchers, organisations, supply chains, industries, governments, and economic institutions. 2. ...most studies to date have focussed on resilience at the organisational level rather than looking more closely at the individuals within firms that make decisions or, importantly, looking truly at the level of the supply chain or beyond. ...the literature has thus far made limited use of existing theory frames to further our understanding of SCRes. ...given the very nature of SCRes, it seems natural to import insights from other disciplines into Operations Management to better understand SCRes (Van der Vegt et al., 2015).
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