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Business process management and risk-adjusted performance in SMEsGošnik, Dušan ; Stubelj, Igor, 1969-Paper aims to examine the relationship between business process management (BPM) and company performance. The research focuses on the instrumental aspect of core business processes and its ... controlling activities in small and medium sized companies (SMEs) to identify the relationship to company performance. The results presented in this paper are based on a survey of Slovene SMEs. A questionnaire was distributed to 3007 SMEs via e-mail and a response rate of 5.42 per cent was achieved. The financial data of companies over a 6 year period as derived from the publicly available financial reports of SMEs along with an industry-specific financial risk measure and other financial data were used for the company risk adjusted performance measures of relative residual income (ROE-r) and risk adjusted ROE (ROE-a) calculation. The results show that instrumental aspects of core business process controlling activities are related to risk-adjusted company performance measures ROE-r and ROE-a. Companies with lower ROE-r and ROE-a have been perceived to be more focused on the instrumental aspect of BPM. Presumably due to the small sample, the results of a non-parametric Mann-Whitney U test did not statistically confirm the developed hypothesis: "the instrumental aspect of controlling as a core process management activity has a statistically significant impact on company risk-adjusted performance measures such as ROE-r and ROE-a."Vir: Kybernetes. - ISSN 0368-492X (Vol. , no. , 2021, 17 str.)Vrsta gradiva - članek, sestavni delLeto - 2021Jezik - angleškiCOBISS.SI-ID - 63510275
Avtor
Gošnik, Dušan |
Stubelj, Igor, 1969-
Teme
management |
management poslovnih procesov |
temeljni proces |
organizacija |
uspešnost |
prilagojeni kazalniki |
ROE-r |
ROE-a |
MSP |
Slovenija |
management |
BPM |
core processes |
company |
performance |
risk adjusted performance measures |
ROE-r |
ROE-a |
SMEs |
Slovenia
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Leto | Faktor vpliva | Izdaja | Kategorija | Razvrstitev | ||||
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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Povezave do osebnih bibliografij avtorjev | Povezave do podatkov o raziskovalcih v sistemu SICRIS |
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Gošnik, Dušan | 23221 |
Stubelj, Igor, 1969- | 30479 |
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