To enable organizations to achieve carbon neutrality through agile capabilities, this paper establishes an integrative framework of carbon-zero agility consisting of three dimensions: search scope agility, search locus agility, and search pace agility. However, applying common agile methodologies like Scrum, Kanban, and Lean to cultivate these capabilities inevitably introduces feedback ambiguity, which can paralyze decision-making and increase errors due to inherent human cognitive limitations. To address this, tailored carbon-zero feedback algorithms are proposed to complement human judgment in agile workflows. Specifically, prescriptive analytics, federated learning, and probabilistic programming are injected into Scrum, Kanban, and Lean respectively to restore clarity amidst ambiguity. The framework is grounded in cases from the textile industry to demonstrate applicability in practical settings. By targeting the roots of distortions with human-algorithm collaborations, it provides an actionable roadmap to implement carbon-zero agility. •Establishes carbon-zero agility framework: search scope, locus, and pace agility.•Identifies behavioral challenges, and feedback ambiguity in agile for carbon-zero.•Proposes tailored carbon-zero feedback algorithms to enhance agility.•Connects agile processes with broader organizational sustainability capabilities.