Customer satisfaction evaluation : methods for measuring and implementing service quality

International School for Social and Business Studies, Celje (MFDPS)

Customer satisfaction evaluation : methods for measuring and implementing service quality

Grigoroudis, Evangelos ; Siskos, Yannis

Type of material - book

Publication and manufacture - New York : Springer, cop. 2010

Language - english

ISBN - 978-1-4419-1639-6

COBISS.SI-ID - 20607462

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Author
Grigoroudis, Evangelos | Siskos, Yannis

Collection
International series in operations research and management science

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International School for Social and Business Studies, Celje	available - outside loan, loan period: 21 days

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Knjižnica Mednarodne fakultete 65 GRIGOROUDIS, E. Customer... IN: 000001791	available - outside loan, loan period: 21 days

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Links to authors' personal bibliographies	Links to information on researchers in the SICRIS system
Grigoroudis, Evangelos
Siskos, Yannis

Source: Personal bibliographies and: SICRIS

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