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Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem = Model of solving conflicts - Croatian wood industry caseFaletar, Josip ; Kropivšek, JožePri poslovanju se, kakor tudi pri vseh ostalih odnosih, pojavljajo nasprotna mišljenja in konflikti. Ravnanje s konflikti je ena pomembnejših nalog managementa, ki močno vpliva na učinkovitost in ... uspešnost podjetij. V raziskavi, ki je predmet tega članka, smo preučevali fenomen konfliktov v velikem lesnopredelovalnem podjetju na Hrvaškem. Podatke smo pridobivali s strukturiranim anketnim vprašalnikom. Ugotavljali smo značilnosti obstoječega modela ravnanja s konflikti v tem podjetju. Podrobneje smo preučevali odnose med zaposlenimi, kako pogosto se pojavljajo konflikti in kako se vpleteni odzivajo nanje. Čeprav v preučevanem podjetju formalno ne obstaja model ravnanja s konflikti, pa lahko na osnovi te raziskave ta model dovolj natančno identificiramo in dokažemo njegove skupne značilnosti. Rezultati so pokazali, da so odnosi med zaposlenimi v preučevanem podjetju dobri ter, da je način odzivanja na konflikte pozitivno naravnan. Najpogostejši vzrok za konflikte je slabši pretok informacij med zaposlenimi, kar kaže na izrazito potrebo po izboljšanju komunikacijskega kanala, predvsem po razgovorih in različnih drugih vrstah sestankov. Zato je to tudi eden izmed pomembnejših elementov predloga modela za ravnanje s konflikti v preučevanem podjetju.Source: Acta Silvae et Ligni. - ISSN 2335-3112 ([Št.] 109, 2016, str. 47-57)Type of material - article, component partPublish date - 2016Language - slovenianCOBISS.SI-ID - 4676774
Author
Faletar, Josip |
Kropivšek, Jože
Topics
konflikti |
reševanje konfilktov |
lesno podjetje |
modeli |
Hrvaška |
poslovanje |
vodenje |
conflicts |
leadership |
wood industry |
model |
Croatia
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Faletar, Josip | ![]() |
Kropivšek, Jože | 16198 |
Source: Personal bibliographies
and: SICRIS
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