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13.
Vpliv sistema vodenja kakovosti in procesa obvladovanja tveganj na razvoj kulture varnosti v bolnišnici : Študija primera: Splošna bolnišnica Jesenice : magistrsko delo
Rems Odar, Vesna
Kakovostna in varna zdravstvena obravnava pacientov je glavno vodilo zdravstvenih organizacij, ki jo, med drugim, bolnišnice zagotavljajo z vzpostavitvijo in vzdrževanjem sistema vodenja kakovosti. ...Nova verzija standarda ISO 9001:2015 je prinesla zahtevo po obvladovanju tveganj. Namen magistrske naloge je ugotoviti vpliv sistema vodenja kakovosti in obvladovanja tveganj na razvoj kulture varnosti v zdravstveni instituciji, natančneje Splošni bolnišnici Jesenice. Cilj naloge je na podlagi poglobljenih intervjujev z zaposlenimi v bolnišnici raziskati stopnjo razvitosti kulture varnosti kot rezultat delovanja in vodenja sistema kakovosti, na podlagi nove izdaje standarda ISO 9001:2015, procesa obvladovanja tveganj in javljanja odklonov. Pri zagotavljanju varnosti pacientov je razvitost kulture varnosti izrednega pomena. V bolnišnici trdijo, da sta proces javljanja odklonov in obravnava tveganj ključna za dvig kulture varnosti ter razvoj skupnih prepričanj in stališč. Pri zaznavanju razvoja kulture varnosti in povezanosti z vplivom sistema vodenja kakovosti, procesom obvladovanja tveganj in javljanjem odklonov se med zaposlenimi v bolnišnici kažejo določeni izzivi, ki so povezani z znanjem, organizacijsko hierarhijo, izobraževanjem, poklicem ter kulturo strahu.
Type of material - master's thesis
; adult, serious
Publication and manufacture - Ljubljana : [V. Rems Odar], 2021
Č Ms 0000017159 Closed stacks
Č Ms 17159 Closed stacks
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