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Quality management in tourism = La gestion de la qualité dans le domaine du tourisme = Qualitätsmanagement im Tourism : reportsAssociation Internationale d'Experts Scientifiques du Tourisme. Congress (47 ; 1997 ; Cha-Am - Thailand)Type of material - proceedingsPublication and manufacture - St-Gall (Suisse) : Editions AIEST, 1997Language - english, french, germanCOBISS.SI-ID - 10807014
Author
Association Internationale d'Experts Scientifiques du Tourisme |
Congress
Other authors
Keller, Peter
Topics
turizem |
management |
kvaliteta |
potovalni uradi |
organizacija |
cena |
storitve |
pavšalni proizvod |
TQM |
primeri |
tourism |
management |
quality |
tourist-agencies |
organization |
price |
services |
package tour |
TQM |
cases |
cases
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Dislocirana enota UP FTŠ - Turistica |
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Knjižnica FTŠ 338.48 AIEST QUALITY IN: 05000004951 Knjižnica FTŠ 338.48 AIEST QUALITY IN: 05000004951 |
available - outside loan, loan period: 21 days
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