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Razvijanje novih storitev v splošni knjižnici : diplomsko deloKošuta Krmac, OrianaDD je poskus prikaza začetnih aktivnosti in procesov za razvoj novih informacijskih storitev za potrebe posameznih ciljnih skupin v manjši splošni knjižnici. Prvi del naloge predstavlja poleg ... nekaterih teoretičnih osnov in izhodišč managementa storitev, sodobnega koncepta storitev ter procesa in stopenj v procesu razvijanja novih storitev. V drugem delu je najprej podan analitičen pregled splošnih značilnosti in trendov v knjižnični dejavnosti. Sledi predstavitev obravnavane organizacije in njene ideje za razvoj informacijskega servisa, analiza prednosti in pomanjkljivosti organizacije, prikaz nujnih trženjskih aktivnosti. V končnem delu je prikazana začetna analiza z zaključki iz zbiranja podatkov v zvezi z novo storitvijo ter okviren koncept za razvoj informacijskega servisa v obravnavai knjižnici.Type of material - undergraduate thesisPublication and manufacture - Koper : [O. Košuta Krmac], 2001Language - slovenianCOBISS.SI-ID - 395223
Author
Košuta Krmac, Oriana
Other authors
Snoj, Boris |
Vrčon-Tratar, Nataša
Topics
Mestna knjižnica Piran |
Diplomska dela |
management storitev |
storitve |
razvijanje storitev |
knjižnice |
splošne knjižnice |
informacijski servisi |
diplomska dela
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Univerzitetna knjižnica skladišče dd 0000000136 IN: 01000004991 Univerzitetna knjižnica skladišče dd 136 IN: 01000004991 |
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JCR | SNIP | JCR | SNIP | JCR | SNIP | JCR | SNIP |
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Database name | Field | Year |
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Links to authors' personal bibliographies | Links to information on researchers in the SICRIS system |
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Snoj, Boris | 03751 |
Vrčon-Tratar, Nataša | 21880 |
Source: Personal bibliographies
and: SICRIS
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