Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction

University of Primorska University Library - all departments (UPUK)

Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction

Chang, Richard Y. ; Kelly, P. Keith

Type of material - handbook

Publication and manufacture - San Fraqncisco : Jossey-Bass Pfeiffer ; Irvine, Calif. : Richard Chang Associates, cop. 1994

Language - english

COBISS.SI-ID - 513495

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Chang, Richard Y. | Kelly, P. Keith

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Univerzitetna knjižnica	available - outside loan, loan period: 21 days

Call number – location, accession no. ...	Copy status
Univerzitetna knjižnica 331 CHANG, R. Y. Satisfying IN: 01000006498	available - outside loan, loan period: 21 days

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