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Command, control and co-creation : drivers and barriers faced by professionals co-creating in the Slovenian public sectorVrbek, Sanja, politologinja ; Kuiper, MarlotThe academic contribution to the field is twofold. Firstly, the paper identifies co-creation drivers and barriers from the professionals’ point of view ‒ a largely overlooked perspective in the ... relevant literature. Secondly, by being placed in the Slovenian administrative context, the paper complements and enriches the debate on co-creation shaped predominantly by the experience of Northern and Western Europe. Purpose: By focusing on the Slovenian public sector, as a traditionally hierarchical administrative context, the paper aims to identify factors that stimulate professionals to implement co-creation in their everyday work, as well as factors that impede their decision and behaviour in this direction. Design/methodology/approach: The paper relies on two Slovenian case studies capturing the experience of professionals from the Ministry of Public Administration and the Municipality of Ljubljana. The key data-gathering methods were qualitative open-ended interviews with ‘lead professionals’ (at managerial positions) and focus groups with professionals who have regular contact with service users/external stakeholders and/or experience with co-creation. Findings: The findings of the paper indicate that professionals implement co-creation even in ‘unfavourable’ hierarchical and centralised settings. A key driver for them to co-create in such a context is strong political support at the highest level. However, a more profound internalisation of co-creation depends on the redefinition of their professional identity, as well as on the (personal or collective/organisational) interest in co-creation. Originality/significance: The paper makes a pioneer step in providing an in-depth look into the drivers and barriers professionals face when implementing co-creation in the Slovenian public sector. As such, it provides valuable input for further comparative analyses of co-creation drivers and barriers faced by professionals across Central and Eastern Europe.Source: Central European public administration review = Srednjeevropska revija za javno upravo. - ISSN 2591-2240 (Vol. 20, no. 1, maj 2022, str. 33-55, 168)Type of material - article, component partPublish date - 2022Language - englishCOBISS.SI-ID - 110065411
Author
Vrbek, Sanja, politologinja |
Kuiper, Marlot
Topics
barriers |
co-creation |
drivers |
professionals |
Slovenia |
ovire |
soustvarjanje |
spodbudni dejavniki |
javni uslužbenci |
Slovenija
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Author | Vrbek, Sanja, politologinja ; Kuiper, Marlot |
Title | Command, control and co-creation : drivers and barriers faced by professionals co-creating in the Slovenian public sector |
Publication date | 2022-05-31 |
COBISS.SI-ID | 110065411 |
Publication version in repository | Publisher's version |
Publication licence | Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International |
Embargo | Immediate publication for public |
Project(s) from which the publication was funded
Title | Acronym | Project ID | Funder |
---|---|---|---|
Co Production and Co Governance: Strategic Management, Public Value and Co Creation in the Renewal of Public Agencies across Europe | COGOV | 770591 |
European Commission |
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source: Central European public administration review = Srednjeevropska revija za javno upravo. - ISSN 2591-2240 (Vol. 20, no. 1, maj 2022, str. 33-55, 168)
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Vrbek, Sanja, politologinja | 53059 |
Kuiper, Marlot | ![]() |
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