Knowing what you want from life✓ Managing perfectionism✓ Becoming responsibly selfish✓ Getting the most out of your time✓ Feeling in control✓ Setting achievable goals✓ Personal leadership✓ Developing a resilient approach✓ Developing an assertive approach✓ Dealing with difficult clients Worried about a colleague? Fulfilment at work Lack of self-awareness; Dislike of conflict (including potential conflict) and an inability to handle it; Not having a clear idea of what you want or need; Low self-esteem or self-worth. Perhaps you could say: ‘Can I check my diary/schedule and come back to you in an hour?’ ‘Can I get back to you this afternoon?’ Taking a bit of time to think before you give an answer can lead to a more considered response rather than a reactive and unconsidered one.