Satisfiers and dissatisfiers for international students of higher education: an exploratory study in Australia

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Satisfiers and dissatisfiers for international students of higher education: an exploratory study in Australia

Bianchi, Constanza

Journal of higher education policy and management, 08/2013, Volume: 35, Issue: 4

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This paper explores the main satisfiers and dissatisfiers for international students in Australia's higher educational sector. Using a critical incident technique, this study is conducted with international students of higher education in Australia. Four categories of satisfiers and dissatisfiers emerge from the data which are related to individual performance, quality of the educational service, socialization, and living conditions.

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Bianchi, Constanza

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