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  • Performance of authorities in administrative procedures : lessons from statistical data
    Kovač, Polonca, 1971- ; Kotnik, Žiga
    The performance of public administration, especially of general administrative units, is at the heart of every reform. Administrative units conduct administrative procedures as their core activity, ... thus safeguarding public interest and ensuring individual parties' rights. The purpose of this article is to determine the performance of 58 administrative units in Slovenia by using statistical data for the period 2004-2015. Temporal sets of data were analysed in detail and presented in the form of graphs. This was followed by a calculation of the coefficients (e.g. the number of unresolved cases per official) and a correlation statistical analysis. The results reveal mixed trends over time; however, the validity of the current measurement system is called into question. Hence the authors call for a redefinition of the role of statistics and statistical indicators in order to enhance the principles of good governance.
    Vrsta gradiva - članek, sestavni del
    Leto - 2018
    Jezik - angleški
    COBISS.SI-ID - 5260718