With the increasing prominence of partial least squares structural equation modeling (PLS-SEM) in business research, the use of latent class analyses for identifying and treating unobserved ...heterogeneity has also gained momentum. Researchers have introduced various latent class approaches in a PLS-SEM context, of which finite mixture PLS (FIMIX-PLS) plays a central role due to its ability to identify heterogeneity and indicate a suitable number of segments to extract from the data. However, applying FIMIX-PLS requires researchers to make several choices that, if incorrect, could lead to wrong results and false conclusions. Addressing this concern, we present the results of a systematic review of FIMIX-PLS applications published in major business research journals. Our review provides an overview of the interdependencies between researchers’ choices and identifies potential problem areas. Based on our results, we offer concrete guidance on how to prevent common pitfalls when using FIMIX-PLS, and identify future research areas.
•A concise overview of open science and PLS-SEM, along with a discussion of ways in which open science practices can aid PLS-SEM’s reproducibility.•Structured literature review of open science ...practices in PLS-SEM in marketing research.•Recommendations on how to employ open science practices in PLS-SEM.•Proposing a preregistration template for PLS-SEM.
Driven by the high-profile failures to reproduce and replicate published findings, there have been increasing demands to adopt open science practices across scientific disciplines in order to enhance research transparency. Critics have highlighted the use of underpowered studies and researchers’ analytical degrees of freedom as factors contributing to these issues. Despite methodological advances and updated guidelines, similar concerns persist regarding studies utilizing partial least squares structural equation modeling (PLS-SEM). Open science practices can help alleviate these concerns by facilitating transparency in PLS-SEM-based studies. However, the current level of adherence to these practices remains unknown. In this article, we conduct a comprehensive literature review of leading marketing journals to assess the extent to which open science practices are implemented in PLS-SEM-based studies. Based on the observed lack of adoption, we propose a PLS-SEM-specific preregistration template that researchers can use to foster transparency in their analyses, thereby bolstering confidence in their findings.
•PLS-SEM has become a standard tool in family business research.•Methodological research has developed new model evaluation methods and metrics.•Recent extensions strengthen the method’s predictive ...capabilities.•Highlights state-of-the-art in PLS-SEM use.•Guidance for family business researchers for using new evaluation methods and metrics.
The use of partial least squares structural equation modeling (PLS-SEM) has been gaining momentum in family business research. Since the publication of a PLS-SEM guidelines article in the Journal of Family Business Strategy’s special issue on “Innovative and Established Research Methods in Family Business” in 2014, methodological research has developed new model evaluation methods and metrics and sharpened our understanding of the method’s strengths and limitations. In light of these developments, we extend prior guidelines on PLS-SEM applications by discussing new model evaluation procedures (e.g., model selection) and metrics (e.g., PLSpredict). In addition, we highlight the usefulness of methodological extensions for discrete choice modeling and endogeneity assessment that considerably extend the scope of the PLS-SEM method, and emerging opportunities for the application of PLS-SEM with archival (secondary) data. PLS-SEM remains a valuable method in the context of family business research, especially when it comes to gaining a more sophisticated understanding of the drivers of family business behavior. Because of its properties, the PLS-SEM approach proves particularly valuable when the aim is to predict target variables (e.g., family firm performance) in the context of a causal model.
Purpose
This study aims to reexamine the discriminant validity of the customer-based corporate reputation (CBR) scale in both its original and short forms.
Design/methodology/approach
The authors ...used data from end-use customers in two countries and two service industries. Results obtained in partial least squares structural equation modeling for the heterotrait–monotrait (HTMT)-based inference test and the Fornell and Larcker criterion were compared to make judgements about the empirical distinctiveness of the CBR scale’s five dimensions.
Findings
This study’s findings demonstrate that the CBR scale in both its original and short forms lacks discriminant validity when using the HTMT-based inference test. Conversely, the discriminant validity of the five corporate reputation dimensions is generally supported when using the more liberal Fornell and Larcker criterion.
Research limitations/implications
Future studies using the CBR scale in either the original or its short form should rely on the more stringent HTMT criterion to ensure the discriminant validity of the scale’s five dimensions.
Originality/value
By addressing recent findings regarding the HTMT criterion’s superiority in uncovering discriminant validity issues compared to that of the Fornell and Larcker criterion, this study is the first, to the best of the authors’ knowledge, to reexamine the discriminant validity of the well-known CBR scale.
Partial least squares structural equation modeling (PLS‐SEM) is an essential element of marketing researchers' methodological toolbox. During the last decade, the PLS‐SEM field has undergone massive ...developments, raising the question of whether the method's users are following the most recent best practice guidelines. Extending prior research in the field, this paper presents the results of a new analysis of PLS‐SEM use in marketing research, focusing on articles published between 2011 and 2020 in the top 30 marketing journals. While researchers were more aware of the when's and how's of PLS‐SEM use during the period studied, we find that there continues to be some delay in the adoption of model evaluation's best practices. Based on our review results, we provide recommendations for future PLS‐SEM use, offer guidelines for the method's application, and identify areas of further research interest.
Structural model robustness checks in PLS-SEM Sarstedt, Marko; Ringle, Christian M; Cheah, Jun-Hwa ...
Tourism economics : the business and finance of tourism and recreation,
06/2020, Letnik:
26, Številka:
4
Journal Article
Recenzirano
Partial least squares structural equation modeling (PLS-SEM) has become a standard tool for analyzing complex inter-relationships between observed and latent variables in tourism and numerous other ...fields of scientific inquiry. Along with the recent surge in the method’s use, research has contributed several complementary methods for assessing the robustness of PLS-SEM results. Although these improvements are documented in extant literature, research on tourism has been slow to adopt the relevant complementary methods. This article illustrates the use of recent advances in PLS-SEM, designed to ensure structural model results’ robustness in terms of nonlinear effects, endogeneity, and unobserved heterogeneity in a PLS-SEM framework. Our overarching aim is to encourage the routine use of these complementary methods to increase methodological rigor in the field.
The present paper is an extension of the study published by Radomir and Nistor, 2012 and aims to compare the scale proposed by the two authors (revised SSTQUAL) to the one previously developed by Lin ...and Hsieh, 2011. The original SSTQUAL scale, as developed by Lin and Hsieh in 2011, is intended to measure the quality of services offered via alternative distribution channels across contexts. One year later, Radomir and Nistor adapt the scale to the banking context and argue that the revised SSTQUAL scale may better reflect Romanian customers’ perceptions regarding the quality of services offered through delivery channels such as ATMs, Internet Banking or Mobile Banking. Hence, this paper is organized in five main sections. The introduction only briefly underlines the differences in the two scales under comparison. The second section describes the questionnaire design, data collection and data analysis processes. The results section presents arguments in favour of the refined version of the revised SSTQUAL scale and is followed up by the discussion and conclusion section. In the end, we highlight the limitations of the present study and make suggestions for further research.
Service quality has gained researchers’ attention all over the world. Despite the great contribution that has been made to the literature in this field so far, researchers and practitioners still ...need to make an attempt to better understand consumers’ perceptions of service quality in the present technological environment. In the banking context, technology enabled services such as ATMs, Internet Banking and Mobile Banking have been gradually adopted by the Romanian banks at the expense of territorial units. Therefore, banks’ management attention should be directed towards identifying consumers’ perceptions of electronic banking service quality. The aim of this paper is to evaluate consumers’ perceptions of technology enabled services within the banking industry. For this purpose, a large sample of high-educated young consumers was surveyed using the SSTQUAL dimensions. Results indicate that the SSTQUAL scale needs to be refined in order to better fit the Romanian banking context. To the best of authors’ knowledge, this study is the first which tests the SSTQUAL scale in a developing country. Therefore, the findings highlighted in this paper are of great importance both from a theoretical and a practical perspective.
Among the phenomena that drew attention to the Apuseni Mountains area, the population dynamics recorded over time has a prominent place. The present article carries out research regarding the ...evolution of this phenomenon over the last 110 years. The information the article relies upon was gathered from the censuses that were started in 1900 and continued in the years 1910, 1930, 1941, 1956, 1966, 1977, 1992 and 2011. The problem that requires attention nowadays concerning the population of the Apuseni Mountains is the constant and gradual population decline, which registered different intensities in all villages of the area included in the perimeter. The period we analyze witnessed different types of intervals: some of them were characterized by significant increases in population, others by relative stagnations and the last ones (since the 1966 census) by a dramatic reduction in the number of inhabitants. The demographic decline which has taken place in the Apuseni Mountains area over the last 60 year has, among other consequences, that of modifying the age structure of the population in an unfavorable direction with regards to the population stability in the area on the medium and long term. The changes in the population structure have led, and will continue to do so, to acceleration in the demographic decline over time. As it stands, the prognosis for the year 2030 underlines an increasingly worrisome situation.
In addition to traditional distribution methods (network of territorial units), to better meet market requirements in terms of speed and efficiency of services, banks have developed interactive ...electronic and computerized systems for clients: banking services via telephone, internet banking, network of automatic teller machines (ATMs), Electronic Funds Transfer at point of sale (EFTPOS). Automatic Teller Machines have become in recent years one of the common instruments through which banks offer the possibility of conducting routine operations such as: cash withdrawals, bill payments, transfer between accounts. This article presents the results obtained following a research that focused on determining the customers’ degree of satisfaction with the distribution channels used by a Top Five Romanian Bank, in particular the ATMs distribution network.
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