Recent studies show that teachers, especially in Secondary Education present varying levels of burnout syndrome. This problem could be caused by internal factors unique to the subject (psychological ...characteristics) or external factors (overwork, social climate, etc.).
The objective of this study is to analyze the influence of interpersonal relationships on the development of burnout in a sample of 794 secondary education teachers from the Community of Madrid, applying structural equation modeling methodology.
it was observed that the teacher-student relationship has a significant effect on each of the three dimensions of the syndrome (exhaustion, cynicism, and inefficacy), and the teacher-superiors and teacher-coworker relationships show a moderate effect on these dimensions.
The results show the importance of taking care of interpersonal relationships in schools to ensure the well-being of teachers and, ultimately, the quality of the learning process.
The aim of this study was to analyse the simultaneous effect of a set of predictors of the impact perceived by teachers and managers of implementing two Quality Management Systems (QMS): European ...Foundation for Quality Management (EFQM) and ISO:9001 STANDARDS. A sample of 2869 subjects from 114 Spanish schools has been taken, to which a 91-item questionnaire has been applied to assess the perceived impact that the implementation of QMS has had on the schools. Data analysis was carried out using hierarchical-linear modelling. Results show a high level of impact in Management and Planning system and medium impact in Communication, the Learning Process and External Relations. The main predictors of the impact are the position and years of service at the school (on Level 1 -Subject-) and ownership, school size and QMS implemented (on Level 2 -Schools-), finding that the impact perceived in schools with EFQM was higher. The specialised literature shows the scarcity of studies on the impact that QMS have on organisations, especially in the education sector. Thus, this study provides conclusions to the scientific and professional community with objective evidence of predictors of the impact perceived by teachers and managers of implementing QMS in schools.
PurposeThe objective of this study was to evaluate and compare how school heads and teachers perceived the impact of implementing ISO 9001 Standards on the dimensions management and planning and ...support and recognition.Design/methodology/approachThe study included 2,192 subjects (86.2% teachers and 13.8% heads) belonging to 85 schools in four Spanish autonomous communities (Castilla y León, Community of Madrid, Andalusia and Community of Valencia). We used an instrument made up of 25 items evaluating both dimensions (Cronbach's α = 0.961). We conducted descriptive and differential analyses (applying ANOVA and calculating the effect size) overall and for the assessments by heads and teachers.FindingsResults show a higher impact in small private schools with state subsidies, with 9–11 years of ISO implementation and receiving internal aid or none at all. The impact was medium–high on the management and planning system and medium–low on support and recognition, with heads evaluating at a significantly higher level the impact of ISO 9001 standards on improvement of preparation of classroom timetables, meetings, analysis of staff expectations and recognition of staff achievements.Originality/valueImplementation of quality management systems in education has increased significantly in the last decades, and it is thus necessary to find evidence on how the resulting improvements are generated in schools. This study provides conclusions to the scientific and professional community about how school heads and teachers perceived the impact of implementing ISO 9001 standards on the dimensions management and planning and support and recognition.
•Evaluation of the impact of ISO:9001 Standards and the EFQM model at schools.•Both QMSs have a medium-high impact on the communication system in the schools.•Both QMSs have a moderate impact on ...external relations in the schools.•The schools with EFQM generally show significantly higher levels of impact.
Implementation of Quality Management Systems (QMS) has increased greatly in recent years at a wide variety of institutions. The main purpose of this work is to evaluate and compare the impact of having implemented ISO:9001 standards and the EFQM model on the communication system and external relations at schools. This was done by applying a validated evaluation instrument to 2901 subjects of 116 schools in 4 Spanish Autonomous Communities. The results show that the QMS have a medium-high level of impact on the communication system and a moderate level on the external relations dimension. Furthermore, schools with EFQM feature significantly higher levels of impact on the dimensions studied than schools implementing ISO standards. Significant differences were found in the levels of impact as a function of the number of years of implementation and the type of funding received, among other variables. In addition, an interaction effect was found between the type and size of schools in regard to their external relations.
Este estudio tiene como objetivo general evaluar, en el contexto de la educación superior, el impacto que los sistemas de acreditación producen en el Proceso de enseñanza y aprendizaje de ...titulaciones de grado, considerando las valoraciones de diferentes miembros de instituciones educativas. Se ha utilizado un instrumento de evaluación, diseñado ad hoc, y aplicado a una muestra de 1858 sujetos. Se han realizado análisis descriptivos, diferenciales y análisis de varianza factorial con modelos lineales generales univariantes. Los resultados obtenidos muestran, en términos generales, que los sistemas de acreditación han tenido un impacto de nivel medio-bajo en el Proceso de enseñanza y aprendizaje de las titulaciones evaluadas. Se han identificado diferencias significativas en el impacto que han supuesto los sistemas de acreditación en la mejora de esta dimensión en función del tipo de audiencia, titulación, titularidad, Comunidad Autónoma y sexo. Además, se ha encontrado la existencia de un efecto de interacción en el Proceso de enseñanza y aprendizaje entre las variables audiencia y sexo. Los resultados de este estudio aportan evidencias sobre el impacto que producen los sistemas de acreditación en el Proceso de enseñanza y aprendizaje de las universidades de la muestra
PurposeRecently, the application of quality management systems (QMS) in educational institutions has become widespread, in an effort to improve diverse processes and results in schools. However, ...there are very few studies that enable us to confirm whether these QMS bring true changes that are sustainable over time and lead to improvements in these institutions.Design/methodology/approachThis study thus aims to assess the impact of the implementation of ISO:9001 standards on school climate and on the satisfaction of the members of the educational community at 80 Spanish preschools, primary and secondary schools in different autonomous communities.FindingsThe analyses performed show conclusive results regarding the impact of ISO:9001 standards on teachers' involvement in improving the school's climate, conflict resolution by the management team and in families' involvement and satisfaction with the school. However, no apparent evidence was found of the impact on relations among teachers, conflict resolution among staff members and the perception of satisfaction by the teachers themselves.Research limitations/implicationsWe must bear in mind that the results and conclusions obtained are based on the instrument developed for this study, where it has been the members of the schools themselves who have assessed the changes they have perceived or that have taken place. However, due to the limitation of the instrument, it could be complemented in future research with external evaluations that could complement the results obtained in the present study.Originality/valueFurthermore, greater impact of the ISO standards was identified in schools from certain regions (Valencia and Andalusia), in state-assisted private schools, in smaller schools and in institutions which have been implementing the QMS for longer periods of time. The management team also perceived a greater improvement in climate than did teachers.
The overall aim of this study is to evaluate the impact of applying ISO:9001 on the school climate and satisfaction in schools. This was done by using a Likert-type evaluation instrument consisting ...of 21 items with an excellent reliability score for the general scale (Cronbach α = 0.955) and specifically for the school climate dimension (α = 0.969) and school satisfaction (α = 0.927). The instrument was applied to a sample of 2189 subjects (1881 teachers and 308 members of the school management team) at 85 schools in Spain where ISO:9001 has been implemented for at least 3 years. The results show that implementation of this QMS has generally had a medium level impact on school climate and on satisfaction among the teachers, students, and families at the schools in the sample. Moreover, descriptive and differential analyses have been carried out to identify any significant differences in the impact of implementing the QMS on improvements in the two dimensions as a function of the position, gender, seniority at the school, ownership, and size of the school, and length of time with the QMS implemented there. In addition, other analyses were carried out using single-variant general linear models that revealed an effect of interaction between the variables of position and age. Furthermore, cluster analyses were also performed to identify three teacher and management profiles attending to the levels of improvement brought about from implanting the QMS on the dimensions under study.
•The impact of applying ISO:9001 on the school climate and satisfaction is evaluated.•An instrument was applied to 2189 (teachers and management teams) at 85 schools.•Descriptive, differential and cluster analyses were carried out, among others.•The ISO:9001 had a medium level impact on the school climate and satisfaction.
Purpose
A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their ...capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001 implementation on teaching-learning processes in the classroom, and in schools with at least three years’ experience of applying this standard.
Design/methodology/approach
To this end, a questionnaire was administered to a final sample of 2,185 subjects from 80 pre-school, primary and secondary education schools in the regions of Madrid, Castile and León, Andalusia and Valencia (Spain).
Findings
The results show that ISO:9001 implementation yielded a higher than average impact on teaching-learning processes. Specifically, improvements were observed in the subdomains of tutorials, evaluation and classroom teaching methodologies as a result of implementing this QMS.
Originality/value
This impact was higher in state-subsidized private schools in Valencia and Andalusia with over nine years’ experience of ISO:9001 in schools with internal funding plans and in those with fewer than 29 teachers on the staff.
INTRODUCCIÓN. La calidad de la formación universitaria de los futuros docentes es de vital importancia para su adecuado desempeño profesional. Por ello, el objetivo de esta investigación es evaluar ...la percepción que tienen los alumnos universitarios sobre la adquisición de Competencias Instrumentales durante su formación como docentes y su satisfacción con dicha formación. MÉTODO. La metodología empleada se enmarca dentro de los diseños no experimentales, de carácter cuantitativo. El instrumento utilizado, de 41 ítems, se ha aplicado a una muestra de 247 alumnos de 4º curso del Grado en Maestro en Educación Primaria de la Universidad Complutense de Madrid. RESULTADOS. Los resultados muestran niveles medios en competencias lingüísticas y en el dominio de la materia y niveles bajos o muy bajos en aspectos metodológicos, uso de recursos y en la satisfacción con el sistema de enseñanza y con la formación recibida a lo largo de la carrera. Los estudios diferenciales revelan niveles más altos en la adquisición de Competencias y en la Satisfacción de los alumnos que han asistido al turno de tarde, los que asisten más a clase y los que tienen alguna asignatura pendiente. Mediante un análisis clúster se definieron tres perfiles de estudiantes: el primero, configurado por alumnos que se perciben con un nivel de formación moderado, el segundo por aquellos con un nivel medio-bajo y el tercero con niveles bajos o muy bajos. CONCLUSIONES. Los resultados permiten identificar debilidades en la formación de los futuros maestros que pueden servir para plantear mejoras en la enseñanza universitaria.
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