Supererogation has gained attention as a means of explaining the voluntary behaviours of individuals and organizations that are done for the benefit of others and which go above what is required of ...legislation and what may be expected by society. Whilst the emerging literature has made some significant headway in exploring supererogation as an ethical lens for the study of business there remain several important issues that require attention. These comprise, the lack of primary evidence upon which such examinations have been made, attention has been given to only singular pro-social acts of organizations, and the focus has been upon the actions of large organizations. Furthermore, Heyd’s (Supererogation, Cambridge University Press, 1982) original taxonomy of six supererogatory acts, comprising Moral Heroism, Beneficence, Volunteering, Favour, Forgiveness and Forbearance, has been considered to be complete and other forms of supererogatory acts have not yet been explored. In order to address these gaps this study poses the research questions: First, it studies how a single, contemporary SME performs multiple supererogatory acts in its attempts to address its social and environmental goals that go beyond CSR. Second, it seeks to gain a deeper theoretical understanding of Heyd’s (Supererogation, Cambridge University Press, 1982) taxonomy of six forms of supererogation through the capture of primary data. This research makes a three-year case study examination of a single SME that has been formally recognized for its work in addressing social and environmental issues at local, national and global levels. Primary data are acquired of the supererogatory acts that it performs through a three-year participant observation case study, utilizing 61 interviews and 3 focus groups with internal and external stakeholders. In doing so, it addresses the empirical limitations of the extant research, substantiates each of the forms that supererogatory acts may take, and makes a contribution to the theory of supererogation by identifying a further class of act that is ‘Sharing’.
Programmatic advertising is a nascent and rapidly growing information technology phenomenon that reacts to, and impacts upon, consumers and their behavior. Despite its popularity and widespread use, ...research in the area remains scant and our current knowledge is based upon a preponderance of practitioner-generated literature. This study contributes to our understanding of this technology by unpacking the means by which it functions and interacts with consumers.
The study draws upon paradox theory to deconstruct programmatic advertising's inherent tensions as dilemmas and dialectics. Adopting organisations are faced with the dilemma of pursuing the acquisition of increasingly detailed information in order to provide more personalized offerings, yet doing so increases the likelihood of creating a sense of fear and distrust among consumers. The automation of personalized advertising appears attractive yet presents the dilemma that adverts may be inappropriately placed. Finally, the true cost/benefit of programmatic advertising is unclear, and adopters, platform providers and developers need to engage in dialectic in order to fully understand and communicate its financial implications. Through identifying these fundamental constraints, the study affords pathways for programmatic system actors to ameliorate their, and their customers' concerns.
•Provides an overview of the nascent research area of Programmatic Advertising.•Contributes further insights of Programmatic Advertising by clarifying its functions and consumer interaction.•Uses Paradox Theory to deconstruct Programmatic Advertising's inherent tensions as dilemmas and dialectics.
Purpose
The purpose of this paper is to present a conceptual framework based on an understanding of the principles of popular mobile-enabled games, indicating how organisations in the tourism sector ...could meet the needs of Millennials and Generation Z through engaging with the existing gamified location-based practice of geocaching as an information and communication technology enabled gamified enhancement to the destination experience.
Design/methodology/approach
As a primarily conceptual paper, the authors take an inductive qualitative approach to theory building based on the understanding of an existing practice (geocaching) that is undertaken among a community of practitioners (geocachers), which results in the presentation of a conceptual framework, which is the theory itself that the authors have constructed from the understanding of what is going on and which principles can then be applied across other tourism practices.
Findings
Findings indicate that through engaging with geocaching, smaller entrepreneurial businesses even in non-urban destinations that fall outside of the remit of smart city developments, and in tourism destinations on the less technologically enabled or resource-rich side of the digital divide, can reap the benefits associated with employing the principles and practices associated with smart tourism to meet the needs of this new generation of tourism consumers who seek richer digital and often gamified tourism experiences.
Originality/value
This paper fills a gap in the literature regarding the way many different types of tourism destinations could meet the needs of Millennials and Generation Z tourists.
Green packaging is playing an increasingly important role in greening the supply chain. However, the issues that companies face when developing green packaging solutions for the transportation of ...products within supply chains are poorly understood. A case study of an automotive component manufacturer is presented that explores the complexity of the decisions that surround the decision of inter-organisational packaging design. Drawing upon the literature, legislation and the expert evaluation provided by the case organisation, it identifies the important criteria that influence packaging design and comprise customer requirements, legislation, operational and environmental concerns. This research finds that even though the company makes significant efforts to improve its environmental performance, operational concerns are most influential factors in the design of packaging. Initiatives that aim to improve the environmental performance of packaging are also constrained by external influences in the supply chain, such as customer pressure to adopt branded packaging systems and the inability to influence the design of incoming goods and material packaging.
Purpose
The purpose of this paper is to examine the attributes of the Igbos in Eastern Nigeria and the underlying factors influencing their entrepreneurial behaviour. More specifically, the study ...highlights the links between family, culture, institution and entrepreneurial behaviour in the African context.
Design/methodology/approach
This paper is based on a qualitative research method by interviewing 50 entrepreneurs and community leaders of the Igbo nation. Igbos have been described as “naturally enterprising and ingenious” and can be found throughout Nigeria and West Africa. Understanding the vagaries of ethnic entrepreneurship can arguably only be achieved through research that is undertaken within these socio-historically rich, traditional and cultural contexts.
Findings
Linked to the social learning theory, Igbo families provide an entrepreneurial leadership platform which influences youths through role models, providing mastery experiences and socialisation. The extended family provides a safe environment for risk taking, creativity and innovation. Also, an informal apprenticeship system provides entrepreneurial learning that prepares the younger generation to take to business as a way of life.
Research limitations/implications
The study is based on a relatively small sample size of 50 respondents, which makes it difficult to generalise the findings despite the benefits of the research methods adopted in the study. Also, there are limitations to the extension of the findings to a generalised Igbo population comprising individuals who may, or may not, behave entrepreneurially.
Practical implications
There are significant practical implications, both nationally and internationally, for policy makers that are concerned with developing jobs for the growing population of unemployed youths and inclusive entrepreneurship in Nigeria.
Originality/value
The research has three main contributions. First, it valorises indigenous knowledge of family and institutional entrepreneurial behaviour in an African context. Second, it highlights the importance of the linked institutions of the extended family and the informal apprenticeship system in Igbo culture. Finally, it provides a model and an explanation of how the Igbo culture nurtures and develops transgenerational entrepreneurial behaviour.
The cybersecurity of organizations is a subject of perennial concern as they are subject to mounting threats in an increasingly digitalized world. While commercial and charitable organizations have ...been the objects of cybersecurity research, social enterprises (SEs) have remained unexplored. As SEs have become increasingly important features of social and economic development, so their prominence as potential targets of cybercrime also increases. In order to address this knowledge gap, this article examines the factors that influence the cyber-preparedness of SEs in the U.K. Through the use of semistructured interviews with SE owner-managers, these factors are found to comprise the characteristics of the enterprise, the characteristics of the enterprise management, resource constraints, experience of cyberattacks, usage of IT, and awareness of cybersecurity schemes and resources. These insights provide valuable guidance for SE owner-managers, SE support agencies, and policy-makers when considering the cybersecurity of SEs. These findings are of immediate concern to SEs but also to other organizations that are engaged in partnerships with them as SEs may afford "gateway" opportunities to those with malicious intent.
The study explores the soft side of knowledge transfer partnerships between universities and small to medium enterprises (SMEs), a topic which is often neglected in the knowledge management ...literature. The aim of this paper is to uncover the issues which emerge during formation of a partnership between heterogeneous organizations and universities. In addition, the study unfolds the criticalities of typical process improvement capability that supports the knowledge transfer partnerships between universities and SMEs. Using multiple cases, this study unravels the dominant elements that influence knowledge transfer process development, governance, implications and responsibilities. The major contribution of this study is the development of a framework based on empirical evidence using three knowledge transfer partnerships (KTPs) which illustrates the way in which soft factors in knowledge transfer partnership phases may have an impact on success or failure of university-industry collaborations for innovation.
With sustainability orientation and opportunities provided for economic growth, the circular economy is much promoted by the Welsh government in recent years. In this region, Communities of practice ...(CoP) are cultivated to link various industry sectors together, sharing knowledge and creating a practical solution to circular economy related challenges. While current literature provides the framework of a regional innovation ecosystem in the form of Triple Helix, the role of CoP is underexplored. The key research question of this paper is 'how can the CoP approach cultivate regional circular economy innovation?' Through an in-depth case study of the Communities of Circular Economy Innovation (CEIC) project in East Wales, the paper identifies the construct of CoP, its dynamic lifecycle, and the interaction between CoP and Triple Helix. Findings reveal that whilst universities and government play a leading role in innovation at early stages by deliberately establishing the CoP, the self-governance of CoP at later stages results in active influence on industry changes and policy designs. The paper contributes to the literature on micro-relations among regional innovation actors by highlighting the role of CoP in creating emerging new knowledge and tools. It also provides practical implications to industry and policy makers to promote a regional circular economy.
The COVID-19 pandemic has resulted in huge disruption to the healthcare sector. In response to this, there have been collaborative efforts between many different public and private organizations to ...foster medical innovations. The effect of crisis upon innovation, particularly medical innovation, remains a debatable subject. In addition, the role of inter-personal relations is becoming more widely acknowledged as a critical feature of innovation. Drawing upon exaptation literature, the study aims to understand the nature of the micro-relations within medical innovations that are undertaken in response to COVID-19. The findings of this paper contribute to the limited literature that examines the performance of medical innovation in response to crisis. In addition to confirming the importance of exaptive pools, exaptive events, and exaptive forums in fostering serendipitous developments, the study makes a contribution to theory by identifying a further form of serendipitous encounter that is 'exaptive relations'.
Purpose
– The purpose of this paper is to identify the tools, methods and models that UK manufacturing companies adopt and apply in order to achieve resiliency and economic sustainability. The ...results of this work can assist in developing the foundations for defining a new joint resiliency/sustainability paradigm to assist industry.
Design/methodology/approach
– Through a detailed, triangulated secondary data analysis and industry survey, the authors initially identify and then analyse the key resiliency and sustainability characteristics surrounding manufacturing operations. This paper initially reviews key literatures around resiliency and sustainability models and frameworks and subsequently draws out their key features and weaknesses. The work then details the research survey undertaken in to manufacturing companies aimed at identifying the resiliency/sustainability approaches that are adopted in companies. A sample of 72 manufacturing companies are used in the survey and from which the results are based.
Findings
– Through analysing the fundamental business data of sales and manufacturing costs for 72 manufacturing companies, the authors cluster the companies in to four key manufacturing profiles. The work then shows through a more detailed analysis of the profiles that companies which are sustainable and more resilient in nature are, better engaged and connected to the development and application of resiliency and sustainability models. It was found that companies who seem to struggle in achieving economic sustainability or lack the ability to bounce back from various set-backs either do not employ such models or at best apply tools and techniques in an ad hoc manner.
Research limitations/implications
– The paper provides key insights in to the adoption of tools, techniques and models surrounding the achievement of resiliency and sustainability in manufacturing companies. In so doing, the paper offers a new view on these issues and with the profiling exercise undertaken, companies will be able to identify their position in relation to the survey companies. This can be of benefit to the wider industrial and academic community. The development of a qualitative assessment around a relatively small sample size has its obvious limitations and it is crucial that further work with a range of companies in the area of manufacturing sustainability is key to developing (and also validating) a comprehensive set of resiliency and sustainability characteristics.
Practical implications
– The paper highlights the issues surrounding existing academic resiliency/sustainability models and through the industry survey, it provides further information on where UK manufacturing companies are on adopting specific resiliency/sustainability models. The work suggests that the resiliency/sustainability landscape of UK manufacturing companies is much more complex and that a single strategic approach towards achieving improved manufacturing performance is somewhat dated and ineffective.
Originality/value
– The development of a set of resiliency/sustainability profiles including the identification of the specific tools and techniques adopted by industry is aimed at tackling directly the issues of improving company performance and is considered by the authors as one of a kind. The results of the survey provide essential information on the resiliency/sustainability landscape of UK manufacturing companies.
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